Bird Pickup Delivery Date

Bird Pickup Delivery Date

Reviews (395)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex delivery and pickup schedules, crucial for businesses such as florists and bakeries. They value the tiered subscription model, customizable delivery options, and integration with systems like Google Calendar. The app is praised for its user-friendly interface and seamless store integration. The support team is highlighted for being responsive and helpful, enhancing the app's functionality and merchant satisfaction.

November 18, 2024

I really can't say enough great things about this app. They are very quick to reply to support issues and always willing to help and see the issue through to the solution. Their subscription system is tiered so you start out with a free tier that gives you 70% functionality (and 95% of the essential functions) and as you make more sales, they charge you more, which is really really nice and very refreshing (normally you are charged $60+/month with no other options). Their interface is easy to understand and navigate and there are a ton of options that allow you to work-around anything you would run into. Thanks again for providing such a great app!

Greco Greens
United States
9 months using the app
December 16, 2024

There were a lot of other apps I was looking at using and Bird was not only the best option, but most helpful. Their customer service is EXCELLENT. Swaraj was very attentive and helpful when helping resolve any issues regarding Bird as well as catering to me and my customers needs. I plan on using this long-term for my business. Thank you Bird!

The Hanako
United States
About 2 months using the app
December 8, 2024

Tech support is the best! I use the free version of Bird while I build my business and tech support still took much time and effort to help me with some coding issues.

Dougherty Theaters
United States
Over 1 year using the app
December 7, 2024

the customer service is explicit. i've experienced some problems with a bug (with shopify itself!) and the team has been extremely helpful. Immediately reacts and goes out of their way to help out and find solutions. Right now everything works perfectly and I'm so happy that I got this app! the only thing I would like Shopify to do, is fix the bug so pickups can be enabled on both the app and shopify. Besides that it's amazing. And again, the app itself has nothing to do with this. Works perfect with Google calendar, mails, orders for pick-up or delivery... love it!

Junglicious
Belgium
About 1 month using the app
December 11, 2024

Thank you very much for such a great app ! The customer service is very quick and helpful !
I recommend this app to everyone who is delivering their products by their proper means !
Thank you !

The Brunch Paris
France
9 months using the app
December 7, 2024

Experience has been nothing shy of phenomenal. These guys know what customer support is all about. Every time I've had questions or wanted to make adjustments. They've always had a solution. Completely recommend them!

Microbite Farm
Canada
28 days using the app
November 18, 2024

Nitin and the help team at Bird have been great - they were able to help out by solving an issue that I was really struggling with. They took the stress out of a very stressful situation!
Keep up the good work :)

Lupin Botanical
Australia
9 months using the app
November 29, 2024

The app works really well. But the absolutely amazing thing is the customer service. The team is super responsive and supportive. They helped me with an urgent issue that ended up not even being due to their app - it was a shopify payments issue. Thanks Lokesh!

Five Plus Foods Pty Ltd
Australia
About 2 months using the app
December 10, 2024

I'm blown away by how quick and helpful the customer care team is. I needed a calendar feature that could be tailored to my different pick up locations and this app provided that and so much more! I reached out via the chat feature when i found a glitch during check out. The customer support and help i received from Lokesh was fantastic! He was efficient, friendly and went above and beyond helping me with way more then just what i initially asked for help with. The support alone is worth the app purchase, Thanks again!

Vitality Barn
Canada
18 days using the app
November 14, 2024

Very attentive support. Had a question and it was resolved very quickly. Definitely the best of these apps on the marketplace!

YourGrocer
Australia
11 months using the app