Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle intricate shipping rules and enhance the e-commerce experience. It's particularly beneficial for businesses offering local pickup and delivery, with customizable features like specific delivery rules, blocked dates, and adjustable shipping rates. Merchants find it user-friendly, efficient, and well-integrated with Shopify. The support team is praised for their quick and effective problem-solving. The app is also valued for its affordability, aesthetic design, and commitment to continuous improvement. It's especially useful for businesses needing to manage delivery schedules effectively.

April 12, 2024

One of the best customer support. I've tried other apps but this one is no doubt one of the most responsive customer support I ever experience. There are also instances that their technical team help me on some problems even not related to their app feature. I really appreciate their willingness to help. Also open for suggestions on improving their features.

Glorist
Philippines
9 months using the app
March 19, 2024

Tried similar apps before, but this worked best for my needs. Excellent customer service. I've asked for help many times and they've always responded and resolved issues quickly.

Night Apple Kpop
United States
12 months using the app
April 6, 2024

This app works perfectly for my needs. I am a flower farmer and floral designer and need to balance my available days for floral deliveries with farm work. I am able to set up the calendar so that my customers can see, and choose, with ease, my available dates for flower deliveries. The customer service is incredible.

Petal and Pitchfork
United States
11 months using the app
April 14, 2024

Such an amazing team. Every time I need help I am assisted straight away. The app is easy to use, practical, user friendly and looks great. Honestly the Bird team as so incredibly helpful and I appreciate everything they do! I will continue to use them with all of my other clients.

Little Lily Cakes
New Zealand
About 1 month using the app
March 26, 2024

More than satisfied with the app! It's easy to use and even as it became more specialized, the support team was always there to help. This includes the shipping options, as well as local delivery and in-store pickup.

Maximum power and responsive support team! All issues were resolved, and I can only recommend the app to everyone! Awesome...

Milles Fleurs
Germany
7 months using the app
March 20, 2024

we have been using this app for a a while now and it has been great, they are constantly developing new features and their support team is incredibly helpful, would definitely recommend.

The Original Cake Company
United Kingdom
7 months using the app
April 5, 2024

Fantastic Team, always happy to help and available when I need them. I recommend this app.

Feather&Flower
Australia
9 months using the app
April 18, 2024

The support team with this app is amazing.

They respond incredibly quickly and immediately fixed some of my setup errors for a smooth checkout process. Thank you Lokesh!

Two Flowers
Germany
6 months using the app
April 11, 2024

Amazing. This app does everything I need it to and the support team are the best I've been in any app I've used before. They are incredibly good at what they do and can sort problems out quickly and efficiently. This is one of the only apps I truly believe is brilliant value for money and I would recommend it to anyone who has complicated shipping rules. 5/5 Would definitely recommend and if you have trouble setting anything up contact customer support and they will do their very best to sort it out .

Stone and Garden Direct
United Kingdom
7 days using the app
February 3, 2024

So far the app has been great and easy to set up. As the other reviews have mentioned, the customer service really is amazing. You are speaking to a person who is nice and willing to help. Niraj helped me set up some specific delivery rules for one product, and I'm not sure if he could tell, but I was a bit confused. He was super patient and stayed with me until my issue was resolved.

Del Patio Bakehouse LLC
United States
3 months using the app