Overall rating
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its responsive customer support, ease of use, and positive impact on business operations. They value its customizable features such as date blocking, order limiting, and setting maximum deliveries per slot. Standout features include integration with Google Calendar and the option for customers to select delivery date and time at checkout. The app is also commended for its affordability, stability, and the developers' adaptability based on merchant feedback.

September 13, 2023

Only just setting up this app after deciding to go with it due to it's affordability and functions seeming better suited for our business over other more expensive apps. So far the experience has been great, the set up is straight forward and even if at some points it's not for a non-developer like myself doing the website no my own, the support team has been outstanding! They reply quickly and provide with links to additional step-by-step, but when I still messed something up with the code, they were able to help me fix it super quick. Really impressed and hoping it will be smooth use from here on out.

Sweet Violets Flowers
6 days using the app
February 20, 2023

I've been using a different (more expensive) app for over 2 years and was looking for a cheaper one that could do mostly the same. My store is a bit unusual and I had a lot of demands. Since this app is quite young, they're still developing it. Atinder is really friendly and was a great help. He made sure to reply to my questions really fast and even made some changes to the app to meet my needs, but unfortunatly it wasn't enough for me. (Mostly because I was used to having a lot of features from the app I was using before).
If your store doesn't demand a lot of specific options, this app is great for you and it's a great price! I'm sure there will be more features added in the upcoming months.

Pâtisserie Julie
24 days using the app
November 4, 2022

I am new to this app but so far it is the easiest one I've tried. I'm setting up pre-orders for shipping by date with eventual local delivery, so I have multiple blocked dates and the mechanics are pretty point and click for those (other apps were tedious and clunky). I was able to set everything up myself but felt really supported by the automatic personal customer service rep Atinder who showed up, showed me I'd successfully done it, and was kind, very knowledgeable and got all my questions answered. This is one of the best CS experiences I've had in a long time. I will come back and let you all know how it goes when it's in action...so far I feel very secure and also like this team is going to be very responsive if I want to give feedback on making sure it's the best one.

United States
About 1 hour using the app
June 23, 2023

Just amazing support from the Birdchime team. I wanted to customize settings of the app for my small weekend-only bbq take-away business, throughout I always had a clear and friendly answer very quickly.

The app looks great, allows you to block out dates, limit orders per day & time-slots in a easy way.

3 months using the app
October 30, 2022

I used this app as an integration on my shopify website, I am selling baked good online and needed some control over how many orders I can take in one day and this app was absolutely perfect for this. Not only that but the online support is second to none! could not recommend high enough.

The Sugar Dealer Aus
8 months using the app
April 10, 2023

Love this app because it has functions that other apps don't. I can finally show my order date and time in cart notes which allows me to then add it to my invoice app settings. Also, appreciate that we can block customers from checking out if they have not selected a date and time. This saves us a lot of hassle! Love the very highly responsive team who are very quick to help. Thanks, guys! Wonderful job!

Godmama At Home - Food Takeaway & Delivery
About 6 hours using the app
March 31, 2023

Highest marks for this app! It is very easy to use, install and set up. It has many useful features and the support team are very responsive and helpful. It is a huge improvement for my business. Before, I had to contact each customer and set up their delivery time and date. Now, the customer configures their delivery at checkout and Birdchime syncs all my deliveries to my Google Calendar. I love being able to set in advance the available times and days for delivery--including setting the maximum number of deliveries per time slot. So much easier! This app integrates seamlessly with Shop and the two programs work very well together. Thank you Birdchime.

The Lumberjacks
United States
About 2 months using the app
November 30, 2022

This app has worked perfectly, it has all the layers of control needed to allow customers to schedule their delivery date based on multiple rules and configurations. The best part is it works at the checkout level and not just the cart level like most apps in the marketplace. On top of all the great features, the team at BirdChime has been one of the best in terms of support and adding new features. We needed several customizations and we completed some complex requirements in only a few weeks' time. Absolutely recommend this app and team!

Heirloom Roses
United States
27 days using the app
Edited October 23, 2022

I have tried several pickup scheduler apps before I got to this one. The app works well for the most part and support was incredibly helpful with getting it set up. I was impressed with the customer service. There were some glitches along the way but they were workable. I also LOVE the feature of connecting to your Google calendar. This makes it SO easy to keep track of pickups! By far the best pickup app out there!

Frank's Fruit Trees
United States
29 days using the app
October 18, 2022

This is such a useful app! I use it for pre-orders of specialty cakes, being able to set lead times and also cap orders is just amazing. I'm saving so many hours of work a week by using this app, I did everything manually before; emailing back and forth with customers and this streamlines everything perfectly. There have been a few glitches along the way, but support has been quick, polite, and delightful to work with and they're always able to solve whatever problems we're having. Can't recommend this app enough!!

SaraBella's Gluten Free
8 months using the app