Bird Pickup Delivery Date

Bird Pickup Delivery Date

Reviews (347)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing logistics in businesses that handle both shipping and in-store pickups. Key features include a booking calendar for collection slots, customizable settings for specific business needs, and support for complex shipping rules. Merchants appreciate its seamless integration on both mobile and desktop, and highlight the responsive customer support available via live chat on Shopify. This app is especially useful for businesses like florists and bakeries, improving operational efficiency and customer satisfaction.

April 19, 2024

I can only recommend this app.
The Team members are amazing and answering real Quick.

best offers
Germany
17 days using the app
February 29, 2024

They helped me fix my checkout mistakes on my pricing rates for local customers. Great job I am very happy

Sinfull sweets
United States
About 1 month using the app
January 31, 2024

Customer service is excellent! I'm new to shopify and they were very helpful

Curious Crumbs
United Kingdom
5 months using the app
January 15, 2024

Thank you Bird Pickup team for being so responsive to my queries and little issues I had with the app. It was being settled in a jiffy and we're extremely grateful!

Roselodge Florist
Singapore
4 months using the app
March 9, 2024

Best support!! Very good job thank you.

GourmetGo.fr
France
2 months using the app
January 30, 2024

Great app with great customer service and support, especially from Mahima, she is patient and super helpful with all our enquiries and requests!

Pastry Mart Business
Singapore
2 months using the app
January 23, 2024

I am very impressed with this app, and even more so with the customer support. I was able to get this up and running fairly instantly. Customer support helped me customize this to work exactly as I needed - to only show on certain products, enabling shipping on certain products and local delivery on others. They were available in real time, any time I needed assistance. It is a pleasure to work with them!

A Cultivated Living
United States
2 days using the app
March 18, 2024

Love this app! Their support team is informative and ready to help in any way!

Top Knot Gifts & Boutique
United States
19 days using the app
March 17, 2024

It didn't work for what I needed, I wanted a delivery calendar service that would allow me to visually see clearly all the deliveries and pickups I had that day for my floral business.

I used it a few days, a bit over a week and I uninstalled it to not get charged and after a month I received a $10 charge to my card from them... truly frustrating and annoying especially after I didn't find it useful at all...

FLORAL Studio
Venezuela
6 days using the app
BirdChime replied April 5, 2024

Dear Floral Studio,

Thank you for your feedback. We're genuinely sorry our app didn't live up to your expectations. Adhering to our core values, we ensured a full refund was processed within 1 hour after being notified, reflecting our commitment to fairness and respect for all our customers.

We're here to listen and improve, so if there’s anything more you’d like to share or need assistance with, please contact us at support@birdchime.com.

Looking forward to the opportunity to better serve you in the future.

Best regards,

Atinder Singh | Founder, BirdChime

January 12, 2024

So far the service is good, and the support was very helpful.

sugarsaltstation
United Arab Emirates
About 1 year using the app