Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its superior customer service, user-friendly interface, and extensive customization options. It's particularly beneficial for businesses offering local pickup and delivery, with features like date blocking, order limits, and time-slot setting. The seamless integration with Google Calendar enhances order tracking and fulfillment. Merchants appreciate its affordability and functionality, often finding it more suitable than pricier alternatives. The support team is consistently praised for their prompt and knowledgeable assistance. Key features include checkout level connection, separate cutoff dates, and the ability to set up pre-orders for shipping by date with eventual local delivery.

October 14, 2023

Amazing app that works perfectly! I had an issue with a couple things I couldn't figure out and sent a message to the team. They responded so quickly and logged into my site and fixed it within minutes. If you offer local pick up and delivery this is the app you need! The best of it all is if you have any issues they will fix it in no time!

Big Balloons
United States
About 2 months using the app
October 5, 2023

Incredibly flexible app. I was able to set up some pretty complex rules in less than 30 minutes. However, the support is even MORE amazing. The Bird Pickup Delivery team went above and beyond and supported me with some technical Shopify issues, unrelated to their app.

By far the best service I've experienced from any software company. These guys are amazing, I'd highly recommend them!

Flowers By Leaf
3 months using the app
October 28, 2023

This app and the customer support have been great in creating multiple pick up locations for my store. I've needed to submit a couple inquiries for different things I couldn't figure out, and each time I received very thorough help :)

Paws and Whiskers Pet Pantry
United States
26 days using the app
November 13, 2023

Awesome app, I can fully customize our flower delivery dates and times nationwide, locally and for pick up, aswell as blocking out holidays and sundays and use cut off times for orders. I can also adjust how far into the future dates can be chosen from and charge different shipping rates. On top the support is very fast and helpful.

21 days using the app
November 21, 2023

This app is brilliant!!! Not only have I been able to customise my shop for set delivery dates, the staff have gone above and beyond to help me with getting it set up and also answering questions to help me.

The best customer service received by any app by FAR! They respond straight away, thank you so much for all your help!

Faze Online
United Kingdom
11 days using the app
November 12, 2023

Great combination of flexible settings and user friendly backend. If you have issues setting up, plugin support is quick, friendly and competent. Very happy

9 months using the app
September 13, 2023

Only just setting up this app after deciding to go with it due to it's affordability and functions seeming better suited for our business over other more expensive apps. So far the experience has been great, the set up is straight forward and even if at some points it's not for a non-developer like myself doing the website no my own, the support team has been outstanding! They reply quickly and provide with links to additional step-by-step, but when I still messed something up with the code, they were able to help me fix it super quick. Really impressed and hoping it will be smooth use from here on out.

Sweet Violets Flowers
6 days using the app
October 18, 2023

I manage a shop on shopify and use the bird application to manage our delivery, the application is very functional and easy to use, and the staff is very efficient in answering and solving problems, thank you guys

Canapes USA
United States
2 months using the app
October 3, 2023

I can't thank this team enough for not only making such a helpful app for a small business, but also for stellar support in configuring everything!

United States
24 days using the app
October 13, 2023

We recently switched from BigCommerce to Shopify. These types of apps are VERY expensive and not very useful on BigCommerce. In the short time I've been using Bird, it is infinitely better than any BOPIS app on BigCommerce and the customer service is absolutely wonderful. Fantastic, affordable app!

Ackroyd's Scottish Bakery
United States
8 days using the app