Reviews (190)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.

October 3, 2022

Ali and his team really helped us out with an issue we were having with our customer confirms. His attention to detail, quick turnaround time and prompt resolution provided us with enough time to complete all the required testing before the shop opened. It is reassuring to know there is someone like Ali to assist not only during the set up process but also during the life of your shop. I highly recommend the Genie App for your Shopify stores needs.

Simmering Soups n' Such
United States
3 months using the app
Genie1214 replied October 3, 2022

Thank you for your great feedback! It means a lot to us

Edited April 28, 2023

App is constantly being improved and maintained. Customer supoprt is efficient, trustworthy and really helpful. And probably the best in the market. Congrats, and keep the great job.

Matalahúva
Spain
3 months using the app
Genie1214 replied March 12, 2023

Thank you for your great feedback!!! It means a lot to us

July 1, 2021

Great app so far! Easy to set up. Good customer service :) Will continue to use this app. Love .. Support!

Low-Kcal
Singapore
3 months using the app
Genie1214 replied July 1, 2021

Thank you for your great feedback!!!

June 22, 2021

C'est exactement le type d'application que je recherchais, le développeur est réactif et prend la main en cas de difficulté à installer l'apps.

Grain de sucre
Mayotte
3 months using the app
Genie1214 replied June 22, 2021

Thank you for your great feedback!!!

Edited November 30, 2021

Genie apps was the best fit for what we needed, and then they helped us customize the app for our store to be exactly what we needed. We wanted to be able to create time slots of different lengths, and they are currently helping us to set this up. They also customized some things for us that were just aesthetic, and we really appreciated that. Absolutely amazing support—thank you so much!

Youngs Farm
United States
2 months using the app
Genie1214 replied December 17, 2021

Thank you for your great feedback!!!

April 15, 2023

Initially used a paid app for store pickup which worked fine but was expensive. Switched to Genie Store pickup which offers all the same functionality and is free. I did have a few issues setting up - but my store uses a non standard template. The genie support team help and hot it sorted quickly. Would strongly recommend this app.

Holwood Farmshop
United Kingdom
2 months using the app
April 22, 2021

I am currently using the free trial to see if it's worth paying for. It turns out their support team is very helpful and efficient. Keep it up. Thanks

Cipriano Sans Rival
Philippines
About 2 months using the app
Genie1214 replied April 26, 2021

Thank you for your great feedback!

October 17, 2023

I have recently downloaded the app for a new TakeAway Sushi shop that I am building and I must say the app does exactly what we need. There were some small details about the way things were displayed in the checkout but after a quick conversation with the developer, everything was sorted out.
The app works great so far and the developer is really quick and helpful.

Deep Blue Sushi
Denmark
About 2 months using the app
Edited June 24, 2021

We have used the app to add local pick up locations and to make home delivery possible. The app works very well en we are satisfied with it! If you have any questions, Ali (the founder) is very helpful and thinks along well with you!

Bedrijfskantine
Netherlands
About 2 months using the app
Genie1214 replied June 24, 2021

Thank you for your great feedback!!!

May 27, 2021

A much needed app for my store. When I needed help on something the support team responded quickly.

Thoughtfully Stuffed
United Kingdom
About 2 months using the app
Genie1214 replied May 27, 2021

Thank you for your great feedback :) !!!