Genie Store Pickup

Genie Store Pickup

Reviews (209)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    202
  • 2% of ratings are 4 stars
    4
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing in-store pickup and customer service. It supports multiple pickup locations, customizable time slots, and efficient inventory management. The integration with Shopify and features like blackout dates and product exclusions are also praised. Merchants appreciate the responsive customer support, which assists with customization and technical issues, making it a valuable tool for businesses with several branches.

Edited June 13, 2023

I think this app helps some, but the information for pickup doesn't initially flow into the packing slip unless you request additional support (we use it to fulfill the orders), and the app uses tags to work, which clogs up the tags so I don't see what I need to see in the dashboard. It feels like the app creators need to go further to put the information - date and time from the customer - into ...

The Celtic Tea Shoppe, Home of Artisan Candies
United States
7 days using the app
Genie1214 replied July 18, 2023

Hi,

Thanks for your feedback. Most of the merchants don't need to show up pickup date/time on their packing slip. They only need to check what date/time the customer has ...