Reviews (190)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.

Edited July 15, 2021

Love love loveeeee this app! I was using another app for local pickups and it didn't give me certain options like this app does. Also, if you ever need help feel free to contact them. Ali has been very helpful and responsive. Thank you sooo much Ali!!

Desired Esscentials
United States
Over 1 year using the app
Genie1214 replied July 21, 2021

Thank you for your great feedback!!!

April 30, 2020

We have two ecommerce web sites. I installed Store Pickup in the first one and it worked perfectly. The second one has some customization and I needed help from Genie to get it going. They were super responsive and very efficient. I really recommend the product

designhouse
Canada
Over 1 year using the app
Genie1214 replied April 30, 2020

Thank you for your great review.

January 16, 2021

I use this app to help me control my pick-up orders. Support was great by responding very quickly and helping me customize my ordering process. I very much recommend them.

Cookies On Alders Gate Lane
United States
Over 1 year using the app
Genie1214 replied January 17, 2021

Thank you for your great feedback!

September 19, 2022

Great app! Works well for the purpose we have for picking up cakes and for customers to be able to choose a pick up day and time. It took a while to get all the settings right as we had very special requests, but this was all resolved thanks to very helpful service. We are very grateful for this and we are so happy with everything!

VeGofika Göteborg
Sweden
15 days using the app
Genie1214 replied September 19, 2022

Thank you for your great feedback!!! It means a lot to us.

May 13, 2020

Great app and their support team was very helpful in customizing the installation for us as we required a full translation for a french only store.

Boulangerie Fortin
Canada
Over 1 year using the app
Genie1214 replied May 21, 2020

Thank you for your great review.

October 19, 2020

Just started using this app to offer local pickup locations for my customers so they can save shipping fees. I ran into a few problems and the support at Genie Apps has been phenomenal!

Stefanik Design Co
United States
About 1 year using the app
Genie1214 replied October 19, 2020

Thank you for your great feedback!

August 31, 2023

Ali is super responsive and very quick to help. I also asked for some added functionality and he was more than willing to help out with that as well. This app is really going to add true functionality for Pay and Collect function for my store

Venison Club
South Africa
13 days using the app
Edited May 15, 2020

Great workaround for shopify’s lack of local pickup option. Good tech support and overall very happy with the functionality!

Calypso Boutique
United States
About 1 year using the app
Genie1214 replied May 21, 2020

Thank you for your great review.

July 12, 2021

The app was exactly what I needed to keep my private address, private, while still adding a local pick-up option! Also, the app creator is extremely helpful and made sure that the app was working the way I wanted it - honestly went above and beyond my expectations!! Thank you endlessly!

Local Legends Cards & Collectibles
Canada
About 1 year using the app
Genie1214 replied July 12, 2021

Thank you for your great feedback!!!

April 30, 2020

Great app. It wasn't formatted perfectly when I first installed it, so I contacted them and soon after they made all the changes I asked for. Does exactly what we need. - Open Door Tea

Open Door Tea CT
United States
12 months using the app