Reviews (190)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.

January 19, 2021

Customer Support is OUTSTANDING! So SO Helpful. They fixed my user error problems and told me how to fix it myself in the future (I asked!) We have multiple location inventory that can be used with multiple location pick up. It has time slots for pick up, and preparation times - Example- we do NEXT DAY LOCAL PICK UP at Either Location... You can do this with this App (just adjust your preparation time!). You can also black out the days in which your shop is closed.
There is a Store Pick Up button that appears in your shop. You can set up confirmation emails as well - especially with multiple location options- this is so helpful.
It will not mess with your fullfillment options. It's either Fullfilled or Unfullfilled. (There is no "ready for pick-up" so you don't have to worry about the extra step- if you're into that sort of thing)
Also you can't beat their price for what their app does.
I just can't express how amazed I am with their service. HIGHLY RECOMMEND.
This is a True Review. Not Paid or Offered "Free Gifts"
They legit.

Mo Coyotes Made
United States
29 days using the app
Genie1214 replied January 20, 2021

Really thanks for your great feedback!

August 6, 2020

This is a really solid app and has really helped us with pickup orders through COVID-19. The app is extremely easy to use and the support team is wonderful. If you download and it isn't working perfectly, please don't immediately uninstall and reach out to their support team. They've been able to navigate me through a couple things and I am really happy with the app and their support team (fast response time and helpful solutions!)

Chatham Candy Manor
United States
Over 2 years using the app
Genie1214 replied August 7, 2020

Thank you for your great feedback.

July 28, 2020

I've tried most of the Store Pickup apps in the App Store and this one was the only one that functioned well with my custom theme. Ali and his team were also able to even customize some of the functionalities for me to match my designs. I strongly recommend you to try the app for yourself!

SWIRL
Canada
About 2 years using the app
Genie1214 replied July 28, 2020

Thank you for your great feedback.

June 8, 2020

I reached out to get support and was assisted in a timely manner. If you ever have a question, reach out and they will help you right away.

True World Foods, Inc. of Hawaii
United States
Almost 2 years using the app
Genie1214 replied June 8, 2020

Thank you for your great review!

June 9, 2020

We installed this app for our marimekvancouver.com website. It was super easy to install - needed a few tweeks at the end from Genie. They were superhelpful and later on, when we upgraded our theme they were able to jump in again and make a quick fix for us. Totally recommend them.

Marimekko Vancouver
Canada
Almost 2 years using the app
Genie1214 replied June 9, 2020

Thank you for your great feedback!

October 26, 2022

I have two different pickup locations in one city, the app allows the customer to choose. The support is fantastic, Genie experts handled everything for me and answered all questions quickly. Thank you very much!

e.e.m. Naturkosmetik
Germany
20 days using the app
Genie1214 replied November 9, 2022

Thank you for your great feedback!!! It means a lot to us.

October 16, 2022

This app is an amazing addition to our website. Not only is it easy to install and use, the support is above and beyond what was expected.

Sha Patisserie
Australia
20 days using the app
Genie1214 replied October 16, 2022

Thank you for your great feedback !!! It means a lot to us.

May 21, 2020

I perfect, they help me to customize language, customize appearance, its work perfect, I recommended this app

Tiendas ADOC Nicaragua
Nicaragua
Over 1 year using the app
Genie1214 replied May 21, 2020

Thank you for your great review.

Edited June 11, 2020

Perfect service, they help me to customize the app for my theme, and help me with some traduction very fast.

Tiendas ADOC Costa Rica
Costa Rica
Over 1 year using the app
October 12, 2023

My store has a main location and a location that is pickup only. I was struggling to find a way to accomplish this. I downloaded GenieApps and when I couldn’t quite figure out everything I emailed the developer and they went in and set things up for me. I have had several questions and they are very quick to respond and extremely helpful. I would definitely recommend giving them a try.Thanks GenieApps.

A Neat Boutique
United States
17 days using the app