Reviews (190)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.

February 20, 2020

Thank you, Genie Apps! You have created an app that works with my new Shopify store. Love that it is a free app and especially love your professional and extremely helpful and quick tech support!!!

2BWhole Gluten-Free Bakery
United States
9 days using the app
Genie1214 replied February 28, 2020

Thank you so much for your review. We are here to help you 24/7 :)

May 2, 2023

Just started using the app. Set up was quite easy, needed some help with a pickup-only setting. Support did it for me in under a week free of charge. Im very happy that I stumbled upon this. I can recommend it for anyone having a pickup Store.

Cheers

QioFood
Germany
8 days using the app
May 25, 2023

Very happy with app and works just how we need it too. Big plus was the quick response and support from the team.

Thanks!

cubebikes-nz
New Zealand
8 days using the app
November 19, 2020

We installed the app on our site and it works perfectly for us so far. Great job in development and service by the Genie team.

The Brain Train TT
Trinidad & Tobago
7 days using the app
Genie1214 replied November 21, 2020

Thank you for your great feedback

October 13, 2023

The customer service for this app is wonderful. Ali was very quick to help us with an installation issue.

Elizabeth Interiors
Canada
7 days using the app
March 12, 2023

Amazing technical support! My request was addressed quickly and the customer service was great. I'll recommend this app.

Mills Kitchen
Canada
5 days using the app
Genie1214 replied March 12, 2023

Thank you for your great feedback!!! It means a lot to us

August 14, 2021

So far so good! I got stuck, emailed them, and they were very fast to help and fix what had gone wrong

Amy's Wedding Flowers NZ
New Zealand
4 days using the app
Genie1214 replied August 15, 2021

Thank you for your great feedback!

March 11, 2022

This is a very nice app and the service was great. They were very helpful, and even set the app up for us. Thank you!!

Hazy Shade
United States
3 days using the app
Genie1214 replied March 17, 2022

Thank you for your great feedback!!! It means a lot to us.

May 26, 2023

Fantastic help from Ali in setup, very happy and only a day in using the app.
Have tested it and its very straightforward for customer ux and background admin.

Designer Exchange Ltd
Ireland
3 days using the app
October 13, 2021

Quick and responsive customer service, great all around app to make our in-person business ready for web

Lavender and Honey Kitchen LLC
United States
1 day using the app
Genie1214 replied October 27, 2021

Thank you for your great feedback!!!