Reviews (113)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its valuable insights into customer behavior and popular products. It's praised for its ease of use, affordability, and unique features like tracking customer activity at checkout. Merchants appreciate the daily reports, live activity feeds, and responsive customer service. The app has been key in boosting conversion rates by identifying checkout issues. However, some merchants desire more detailed customer location data and comprehensive cart activity information.

June 7, 2018

Great app - does exactly what it says. Does it replace detailed analytics? No. Does it make it really simple to visualize certain types of customer activity? Absolutely! For example, we're able to see some people are trying to purchase large quantities of a SKU we don't usually stock much of - so we can now adjust our stock. It's also helpful to see very real-time responses to promotions, solcial shares, etc.

Cruisiehabit
United States
4 months using the app
October 16, 2019

+++++++++++++++++++++++
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very useful with low price
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+++++++++++++++++++++++

Esoumit
Algeria
4 months using the app
April 20, 2021

I have been using this app for a few months now and have nothing but good things to say about it. A few things I have found very useful: 1. They are able to capture customer information on abandoned carts that are missed by Shopify. It's some manual work to follow up with the leads but it has resulted in sales that I would not have had otherwise. 2. Customer service is top notch!
3. The price point is perfect and allows me to really take a better look at what people are adding to their carts and the combinations so I can better advertise.

Soft & Rugged
United States
3 months using the app
Edited September 9, 2018

This app is great! We run a cake delivery business and seeing what people are doing in real time is absolutely invaluable. Definitely useful for keeping track, showing drop out over the customer journey, and the daily reports are a nice touch too!

Tilly's - Desserts Delivered
United Kingdom
3 months using the app
October 11, 2018

Aboslutely love this app. Easy to install, fast and reliable customer service and most important we can track the funnel in the checkout process.

SoNice.vn
Vietnam
3 months using the app
December 5, 2018

I use this app to see the behavour of my customer. It is very usefull. I recomend the app if you want to see what your customer are doing in live on your store. Really good.

Technologeeks
France
3 months using the app
April 20, 2021

Great app! Helps me track all the "add to cart" and "checkout". Super easy to use and email reports every day are super helpful

Playroom Collective
United States
3 months using the app
October 7, 2021

Great simple but effective app. While some apps are trying to do too much, StoreView is focused and addresses a specific need (at an affordable price). Standard Shopify reports don't tell you who and what has been added to carts, so you have to have this 3rd party app. In my case, I often review this app and then follow up with users if I can. Support has been great as well, as Steve is super responsive. StoreView also added a feature that lets me see exactly where customers are coming from. Looking forward to more analytics and ways to improve sales.

Art House SF
United States
3 months using the app
Edited March 29, 2019

This app gives a lot of interesting and precious information about what happen in your store, especially in the cart! You know exactly at which step customers abandon. It gives avenue to improve and understand how converting in sales. It would have been really appreciated if customer's location would be given. Maybe in the next release. Nevertheless, it worth the cost and there is a long trial period to appreciate the app.

warfattitude
Canada
3 months using the app
optymyze replied March 29, 2019

Thank you for your review. You are absolutely right, we are working on getting the locations for every customer that adds something to their cart!

October 17, 2019

I run a natural soap company earthangelsoaps.com the app does exactly what it says it does. I like the email reporting, I like how the customer interactions are colored and show exactly where the transaction ended (or went through).

One of the best apps I use. A+

Earthangel Soaps
United States
3 months using the app