Reviews (11)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
January 15, 2025

It works pretty good and the support is also awesome.

Lori Wall Beds
United States
8 months using the app
November 18, 2024

Fantastic App and Outstanding Support!

BetterFAQ is a game-changer for my Shopify store! The app is incredibly intuitive, making it easy to set up a professional FAQ section that enhances the customer experience. The customization options allowed me to match it perfectly with my store's branding.

What truly sets BetterFAQ apart is the stellar customer service. The support team is quick to respond, knowledgeable, and goes above and beyond to ensure everything works seamlessly. I had a few questions during setup, and their team resolved them in no time with clear guidance and a friendly approach.

Highly recommend BetterFAQ to anyone looking for a reliable, user-friendly FAQ solution with top-notch support!

AEDwijzer
Netherlands
About 1 month using the app
January 1, 2025

Tracy Denney was a great help, understood my request and helped me achieve exactly what I needed, by adding a simple CSS code to the app I was able to get some rounded corners on the FAQ rectangle box to better match my site, super easy to do.

Layerd.Studio
United Kingdom
3 days using the app
January 20, 2025

Good customer service. Nicole was very helpful :)

Rhinox Active
Australia
29 days using the app
December 18, 2024

It fulfills everything you need, and the support is instantly helpful and solves problems in no time. Thank you

outlet-tapis.fr
Germany
8 days using the app
February 24, 2025

Navi - just showed me how to upload and use the FAQ app! So helpful and will use right away. His knowledge is vast!!

Thank you Navi!
Janice

myMareCo
United States
8 minutes using the app
September 30, 2024

The app is really helpful!! and the customer support is also good

Mankha
India
3 months using the app
February 18, 2025

Très bonne solution, et chat très réactif.

Danie Hoo
France
About 3 hours using the app
April 16, 2024

Decent product, considering its free. Also, its exactly the usecase I was searching for. Thank you.

Stricks
India
3 months using the app
April 22, 2024

Really helpful and easy installation! I like this feature on my store!

Svakom
Hong Kong SAR
18 days using the app