StoreFAQ: Product FAQ Chatbot

StoreFAQ: Product FAQ Chatbot

Reviews (159)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, time-saving FAQ solution that reduces repetitive enquiries. They like the quick setup, clean interface, and flexible placement on product pages, collections, and landing pages. Modern accordion layouts, strong design customization, FAQ schema, Instant Answers, video support, and AI-generated FAQs are praised. Support is frequently highlighted as fast, friendly, and hands-on with setup, customization, and troubleshooting.

November 2, 2026

Easy to set up & when i had issue the live support (Loren) was very helpful and quick to help me!

TOKI
Singapore
About 1 hour using the app
October 7, 2026

Santos was very helpful with the StoreFAQ app when I reached out. This app is really useful on product pages to help answer the most important questions customers have. I will highly recommend it.

Billabone
South Africa
About 2 years using the app
October 5, 2026

Easy to use, and it change the feel of my website. I don't need to answer q&a individually now.
The helpdesk was super fast to answer and help me out when I got stuck.
Very attentive and efficient. Shoutout to Martha!!

ESSENCE of SULPHUR
United Kingdom
2 days using the app
July 12, 2026

I honestly can't imagine running my small business without StoreFAQ anymore. It helps me every single day by answering repetitive customer questions, saving me hours of work and allowing me to focus on growing my brand. It's one of those tools that quietly becomes essential.

Poodle Supply
Czechia
Over 1 year using the app
September 18, 2026

A noter qu'un expert est toujours pret à répondre à vos questions!

CHEIKHWO
Senegal
About 1 month using the app
September 6, 2026

Loren was incredibly helpful and professional throughout my experience. She provided excellent customer support, was patient and attentive, and made sure my issue was handled efficiently. I really appreciate her dedication and positive attitude. Excellent service — thank you, Loren!

IL-ĦSIEB KOLLOX
Malta
About 2 hours using the app
September 2, 2026

Chat help support was very supportive in solving all of the questions I had. She was very quick and responsive and very helpful!

장터코리아
United States
1 day using the app
November 2, 2026

Assistenza ottima! Ho richiesto assistenza per il settaggio dell'App e mi hanno aiutato immediatamente, grazie a tutto il team.

O2Nails Italia
Italy
Over 1 year using the app
October 5, 2026

Very quick and professional support!

dampfgenerator.at
Austria
1 day using the app
May 29, 2026

After trying a lot of apps, only this one met our expectations. The FAQ page looks very well: clean and modern view. It is very easy to manage. Also the staff is very responsive. I recommentd this app.

Fibrata
Bulgaria
1 day using the app