StoreFAQ: Product FAQ Chatbot
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Reviews (159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a clean, professional FAQ solution that’s easy to set up, even for beginners. It integrates smoothly with themes and key pages, supports general, category, and product‑level FAQs, and offers flexible design customization, video embeds, and FAQ schema for SEO. Many say it reduces repetitive inquiries, the free plan is strong for new stores, and support is fast, friendly, and highly hands‑on.
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I honestly can't imagine running my small business without StoreFAQ anymore. It helps me every single day by answering repetitive customer questions, saving me hours of work and allowing me to focus on growing my brand. It's one of those tools that quietly becomes essential.
Santos was very helpful with the StoreFAQ app when I reached out. This app is really useful on product pages to help answer the most important questions customers have. I will highly recommend it.
Easy to use, and it change the feel of my website. I don't need to answer q&a individually now.
The helpdesk was super fast to answer and help me out when I got stuck.
Very attentive and efficient. Shoutout to Martha!!
A noter qu'un expert est toujours pret à répondre à vos questions!
Loren was incredibly helpful and professional throughout my experience. She provided excellent customer support, was patient and attentive, and made sure my issue was handled efficiently. I really appreciate her dedication and positive attitude. Excellent service — thank you, Loren!
Chat help support was very supportive in solving all of the questions I had. She was very quick and responsive and very helpful!
After trying a lot of apps, only this one met our expectations. The FAQ page looks very well: clean and modern view. It is very easy to manage. Also the staff is very responsive. I recommentd this app.
Good support from Florence
I have been a customer of this app for over the last year now - they have got better and better with the product offered. Customer support is excellent and personable. Great APP & Company.
I have their StoreSEO app on two of my websites and have added this one, as well. Love their product's functionality and their customer support!