StoreFAQ: Product FAQ Builder

Name: StoreFAQ: Product FAQ Builder
Brand: Storeware
Rating: 4.9 (138 reviews)

Pricing: Free plan available
Rating: 4.9 (138)
Developer: Storeware

Install

Build Multilingual FAQs with Instant Answers & Live Chat

Create AI FAQ pages, product FAQs, FAQ schema, instant answers & live chat to reduce support tickets

StoreFAQ helps merchants build SEO-friendly FAQ pages, product FAQs, and FAQ accordions with AI. Create answers faster, organize FAQs with a drag-and-drop builder, and display them anywhere: FAQ page, product page, collection page, or custom page. Add FAQ schema/JSON-LD to improve search visibility, use Instant Answer and Live Chat to answer shoppers in real time, and reduce repetitive support tickets without a heavy helpdesk setup.

Reduce support tickets with AI-generated FAQs and instant answers
Add FAQ schema / JSON-LD for SEO with product FAQ content and structured answers
Use Live Chat to answer customers in real time with their product queries
Export or Import FAQs easily & build your customer help center instantly
Write answers instantly for Frequently Asked Questions with the help of AI

Popular with stores like yours: Based in United States

Languages

English, French, German, Italian, Portuguese (Brazil), Chinese (Simplified), Chinese (Traditional), Vietnamese, Thai, Chechen, Arabic, Hebrew, Hindi, Russian, Polish, Romanian, Spanish, Swedish, Dutch, Finnish, Korean, Japanese, and Turkish

Works with

Shopify Admin
ChatGPT
OpenAI
PageFly
Weglot

Pricing

Free

Features

Up to 100 FAQ Page Views
Unlimited FAQs & FAQ Groups
Write with AI
Instant Answer with Live Chat
FAQ Export/Import
Embed on Any Page
Standard Support

Professional

$5.99 / month

Features

Up to 500 FAQ Page Views
Unlimited FAQs & FAQ Groups
Write with AI
Instant Answer with Live Chat
FAQ Export/Import
Embed on Any Page
$0.0159/FAQ Page view, capped at $7.99
Dedicated Support

Growth

$11.99 / month

Features

Up to 2000 FAQ Page Views
Unlimited FAQs & FAQ Groups
Write with AI
Instant Answer with Live Chat
FAQ Export/Import
Embed on Any Page
$0.0075/FAQ Page view, capped at $14.99
Dedicated Support

Enterprise

$49.99 / month

or $479.90/year and save 20%

Features

Unlimited FAQ Page Views
Unlimited FAQs & FAQ Groups
Write with AI
Instant Answer with Live Chat
FAQ Export/Import
Embed on Any Page
No additional charges
Priority Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (138)

Overall rating

4.9

Counts per rating level

98% of ratings are 5 stars
135
0% of ratings are 4 stars
0% of ratings are 3 stars
1% of ratings are 2 stars
1
1% of ratings are 1 stars
2

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants value this app for streamlining FAQ management, reducing repetitive inquiries, and enhancing customer satisfaction. It offers customization to align with brand design, supports SEO, and features accordion layouts and video inclusion. Merchants praise its seamless Shopify integration, ease of use, and responsive customer support. The free plan is beneficial for small stores to explore features without financial commitment.

April 30, 2026

This is a really nice app that does everything that I need it to. My support question about a small feature tweak was solved the same day. It was already there and they guided me right to it. After trying quite a few FAQs, this one rose above them all.

The Aquabag

United States

About 1 year using the app

May 5, 2026

We’ve been really impressed with StoreFAQ, it’s made managing our FAQs so much easier and far more organised. The app is simple to use, integrates seamlessly with our store, and allows us to present information clearly to customers, which has definitely reduced repetitive enquiries.

The flexibility to customise and update content quickly is a big plus, and everything looks clean and professional on the front end. Support has also been responsive and helpful whenever needed.

Overall, a great app that does exactly what it promises, highly recommended

Valentine Wigs

United Kingdom

9 months using the app

Edited May 13, 2026

Really helpful support. There is a limitation to the tool currently but we have sent a feature request for more control. We have a work around in place now for the moment. Many thanks.

Honda of Bournemouth Training

United Kingdom

7 months using the app