StoreFAQ: Product FAQ Chatbot
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Create AI FAQ pages, product FAQs, FAQ schema, instant answers & live chat with AI Chatbot
StoreFAQ helps merchants build SEO-friendly FAQ pages, product FAQs, FAQ accordions, and an AI Chatbot for instant customer support. Create answers faster with AI, organize FAQs with a drag-and-drop builder, and display them anywhere: FAQ page, product page, collection page, or custom page. Add FAQ schema/JSON-LD to improve search visibility, use the AI Chatbot, Instant Answer, and Live Chat to answer shoppers in real time, and reduce repetitive support tickets without a heavy helpdesk setup.
- Reduce support tickets with AI-generated FAQs and instant answers
- Add FAQ schema / JSON-LD for SEO with product FAQ content and structured answers
- Answer product queries in real time with AI Chatbot and Live Chat
- Export or Import FAQs easily & build your customer help center instantly
- Write answers instantly for Frequently Asked Questions with the help of AI
- Popular with stores like yours
- Based in United States
Languages
English, French, German, Italian, Portuguese (Brazil), Chinese (Simplified), Chinese (Traditional), Vietnamese, Thai, Chechen, Arabic, Hebrew, Hindi, Russian, Polish, Romanian, Spanish, Swedish, Dutch, Finnish, Korean, Japanese, and Turkish
Works with
- Shopify Admin
- AI Chatbot
- ChatGPT
- OpenAI
- PageFly
- Weglot
Categories
Content creation
Pricing
Free
Free
Features
- Up to 100 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 25 (Lifetime)
- Train on AI Products Up to 50
- FAQ Export/Import
- Instant Answer with Live Chat
- Standard Support
Professional
$7.99 / month
$0.0159 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations
Features
- Up to 500 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 50/mon
- Train on AI Products Up to 150
- Multilingual FAQ
- Instant Answer with Live Chat
- Dedicated Support
Growth
$14.99 / month
$0.0075 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations
Features
- Up to 2000 FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 100/mon
- Train on AI Products Up to 300
- Multilingual FAQ
- Instant Answer with Live Chat
- Dedicated Support
Enterprise
$49.99 / month
or $479.90/year and save 20%
$0.30 per extra AI Chatbot Conversations
Features
- Unlimited FAQ Page Views
- Unlimited FAQs & FAQ Groups
- AI Chatbot & Write FAQs with AI
- AI Conversations 500/mon
- Train on AI Products Up to 2,000
- Multilingual FAQ
- Instant Answer with Live Chat
- Priority Support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for streamlining FAQ management, reducing repetitive inquiries, and enhancing customer satisfaction. It offers customization to align with brand design, supports SEO, and features accordion layouts and video inclusion. Merchants praise its seamless Shopify integration, ease of use, and responsive customer support. The free plan is beneficial for small stores to explore features without financial commitment.
I have been a customer of this app for over the last year now - they have got better and better with the product offered. Customer support is excellent and personable. Great APP & Company.
This is a really nice app that does everything that I need it to. My support question about a small feature tweak was solved the same day. It was already there and they guided me right to it. After trying quite a few FAQs, this one rose above them all.
We’ve been really impressed with StoreFAQ, it’s made managing our FAQs so much easier and far more organised. The app is simple to use, integrates seamlessly with our store, and allows us to present information clearly to customers, which has definitely reduced repetitive enquiries.
The flexibility to customise and update content quickly is a big plus, and everything looks clean and professional on the front end. Support has also been responsive and helpful whenever needed.
Overall, a great app that does exactly what it promises, highly recommended
Support
App support provided by Storeware.
Resources
Launched
January 3, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View store data:
Products, orders, Online Store
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View products
Products, publications of products on sales channels, collections
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View orders
All order history for the last 60 days
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View Online Store
Online Store pages, theme
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View other data
Locales, locations
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