Groundly

AI chat for your storefront. Answers shoppers from your real products and policies, never guessing.

Storefront AI Chatbot adds a chat assistant to your storefront that answers shopper questions about products, shipping, and returns. It answers only from your store's real content, so it never invents prices, policies, or products. When it doesn't know, it says so and points shoppers to your team. It searches your live catalog for accurate prices and stock, installs from the theme editor with no code, and shows you the questions it couldn't answer so you know what content to add.

• Answers shopper questions from your real products, pages, and policies
• Gives accurate prices and stock by searching your live catalog
• Adds a chat widget to your storefront from the theme editor, no code
• Shows conversation history and the questions it couldn't answer
• Customize the bot's name, greeting, tone, and accent color