StoreSide Helpdesk
- Pricing
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Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- Caregnato Consulting
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Run customer support from one inbox with live order data and AI-drafted replies on every ticket.
StoreSide brings your customer support into one inbox built for Shopify stores. Every message arrives next to the customer's live order data: fulfillment status, tracking, and purchase history, so you answer without switching tabs. AI reads each ticket, classifies it, and drafts a reply using real order data. You review and approve before anything is sent. On higher plans, order-status questions above a confidence threshold can be answered automatically. Set up in minutes not hours.
- See fulfillment status, tracking, and purchase history beside each message
- Claude reads and classifies each ticket and writes a reply from real order data
- Let "where's my order?" questions get answered automatically
Languages
English
Categories
Channels
Workflow automation
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 30 tickets/month
- Email inbox
- Order context
- AI suggested replies
- Analytics
- Templates
Growth
$29 / month
or $290/year and save 17%
Features
- 100 tickets/month
- Everything in Free
Pro
$59 / month
or $590/year and save 17%
Features
- Unlimited tickets
- AI auto-replies on order status
- SLA tracking & alerts
- Priority support
- Everything in Free
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Caregnato Consulting.
Resources
Developer
via monte di pietà 7, Pozzoleone, VI, 36050, IT
Launched
June 23, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days