StoreSide Helpdesk

StoreSide Helpdesk

Pricing
Free plan available
Rating
0.0 (0 Reviews)

Run customer support from one inbox with live order data and AI-drafted replies on every ticket.

StoreSide brings your customer support into one inbox built for Shopify stores. Every message arrives next to the customer's live order data: fulfillment status, tracking, and purchase history, so you answer without switching tabs. AI reads each ticket, classifies it, and drafts a reply using real order data. You review and approve before anything is sent. On higher plans, order-status questions above a confidence threshold can be answered automatically. Set up in minutes not hours.

StoreSide brings your customer support into one inbox built for Shopify stores. Every message arrives next to the customer's live order data: fulfillment status, tracking, and purchase history, so you answer without switching tabs. AI reads each ticket, classifies it, and drafts a reply using real order data. You review and approve before anything is sent. On higher plans, order-status questions above a confidence threshold can be answered automatically. Set up in minutes not hours. more
  • See fulfillment status, tracking, and purchase history beside each message
  • Claude reads and classifies each ticket and writes a reply from real order data
  • Let "where's my order?" questions get answered automatically

Languages

English

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 30 tickets/month
  • Email inbox
  • Order context
  • AI suggested replies
  • Analytics
  • Templates

Growth

$29 / month

or $290/year and save 17%

Features

  • 100 tickets/month
  • Everything in Free

Pro

$59 / month

or $590/year and save 17%

Features

  • Unlimited tickets
  • AI auto-replies on order status
  • SLA tracking & alerts
  • Priority support
  • Everything in Free

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

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Support

App support provided by Caregnato Consulting.

Developer

Caregnato Consulting

via monte di pietà 7, Pozzoleone, VI, 36050, IT

Launched

June 23, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

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