Customer support
Have their back, every step of the way

A lush illustration in shades of forest green and gold. Customers walk along a glowing path as joyful “customer support” speech bubbles cheer them along.

Whether you're recommending the perfect product or managing a complex return, customer support apps are designed to help you build trust and boost brand loyalty.

Chat them up

Give shoppers a way to message you in real time with live chat or AI-powered chatbots. Answer customer queries, recommend products, and offer tailored assistance.

Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1801 total reviews • Free plan available
AI Chat & sale: recommend products, answer FAQs, track orders
Install
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 276 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
Install
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 455 total reviews • Free plan available
Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Install
O: Chat buttons & Contact Form
4.9 out of 5 stars 249 total reviews • Free
Get leads: Facebook Messenger, Chat buttons and Contact Form
Install
Tidio: AI Chatbot & Live Chat
4.8 out of 5 stars 1255 total reviews • Free plan available
AI agent for sales and support. Live chat, email, social inbox
Install

Tackle tickets

Let customers submit tickets to your own custom-branded helpdesk so you can manage all your support threads and solve everyone's problems in one place.

Willdesk: Live Chat&AI Chatbot
4.8 out of 5 stars 354 total reviews • Free plan available
Empower support with AI helpdesk, help center, Email inbox
Install
Help Scout
3.5 out of 5 stars 18 total reviews • Free plan available
The all-in-one customer support platform for growing companies
Install
Re:amaze AI Helpdesk & Chat
4.3 out of 5 stars 142 total reviews • Free trial available
Convert more customers w/ AI powered helpdesk and live chat
Install
Gorgias: AI, Helpdesk & Chat
4.3 out of 5 stars 632 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Install
eDesk ‑ AI, Helpdesk & Chat
4.8 out of 5 stars 27 total reviews • Free trial available
AI-Assisted customer support to support and grow your brand
Install

Give them answers

Get customers back on track with an FAQ page that offers ready answers to their top questions—from shipping timeframes to return policies.

Trusted Help Center & FAQ
5.0 out of 5 stars 84 total reviews • Free plan available
Add customizable FAQ or product FAQs with AI JSON-LD schema!
Install
BetterDocs FAQ Knowledge Base
4.9 out of 5 stars 46 total reviews • Free plan available
AI FAQ builder, knowledge base & help center with live chat
Install
AC ‑ Questions & Answers
5.0 out of 5 stars 26 total reviews • Free plan available
Showcase product questions and answers directly on product pag
Install
D: AI FAQ Page
4.6 out of 5 stars 130 total reviews • Free
Generate an SEO-optimized FAQ page with AI in just 30 seconds.
Install
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 201 total reviews • Free plan available
Create beautiful FAQ page, support page or product Q&A
Install

Build a community

Add a community forum to your store so customers can help each other out, whether they’re sharing installation advice or sizing recommendations.

Mega Community
4.9 out of 5 stars 22 total reviews • Free plan available
Elevate memberships value with an exclusive online community
Install
Xenforum
4.4 out of 5 stars 19 total reviews • Free trial available
Easy to build a professional community forum around your brand
Install

Offer easy returns

Let customers exchange and return items without having to contact your Support team. Manage it all within a returns portal built for your business.

ExchangeIt Returns & Exchange
5.0 out of 5 stars 85 total reviews • Free trial available
Handle returns, refunds, and exchanges with less manual work
Install
CWILL Returns & Exchanges
4.9 out of 5 stars 454 total reviews • Free plan available
Returns and exchanges that bring in profits by CWILL
Install
ReturnZap Returns & Exchanges
4.9 out of 5 stars 102 total reviews • Free trial available
Power returns, exchanges, credit & withdrawal with smart logic
Install
Synctrack Returns & Exchanges
4.9 out of 5 stars 124 total reviews • Free plan available
Automate returns & exchanges, support EU withdrawal button
Install
Loop Returns & Exchanges
4.7 out of 5 stars 410 total reviews • Free plan available
Manage returns, exchanges, tracking, order editing & more!
Install

Helpful how-tos

Blog

Get ahead of their questions with an FAQ page

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Hire some customer service help

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Tips for improving your customer support

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