Customer support
Have their back, every step of the way

A lush illustration in shades of forest green and gold. Customers walk along a glowing path as joyful “customer support” speech bubbles cheer them along.

Whether you're recommending the perfect product or managing a complex return, customer support apps are designed to help you build trust and boost brand loyalty.

Chat them up

Give shoppers a way to message you in real time with live chat or AI-powered chatbots. Answer customer queries, recommend products, and offer tailored assistance.

5.0 out of 5 stars 2029 total reviews Free
Provide self-serve FAQs and proactive support by live chat
Built for Shopify
5.0 out of 5 stars 361 total reviews Free plan available
Enable Automated Abandoned cart recovery & WhatsApp Chat.
Built for Shopify
5.0 out of 5 stars 118 total reviews Free
Easy support via Live Chat, FAQ, WhatsApp, helpdesk & widget
Built for Shopify
4.9 out of 5 stars 524 total reviews Free plan available
All-in-1: Facebook Messenger, WhatsApp Chat & 20+ chat buttons
Built for Shopify
4.7 out of 5 stars 1908 total reviews Free plan available
Offer great service with AI chat bots, live chat, and helpdesk

Tackle tickets

Let customers submit tickets to your own custom-branded helpdesk so you can manage all your support threads and solve everyone's problems in one place.

4.9 out of 5 stars 766 total reviews Free plan available
Omnichannel support with Helpdesk,FAQ,across FB,Ins,WhatsApp
4.9 out of 5 stars 94 total reviews Free plan available
Boost sales & service with AI Chatbot, Live Chat & Helpdesk
4.5 out of 5 stars 23 total reviews Free trial available
A better way to talk with your customers
4.4 out of 5 stars 259 total reviews Free trial available
Convert more customers w/ AI powered helpdesk and live chat
4.3 out of 5 stars 702 total reviews Free trial available
Support made simple and scalable.
4.5 out of 5 stars 36 total reviews Free trial available
AI-Assisted customer support to support and grow your brand

Give them answers

Get customers back on track with an FAQ page that offers ready answers to their top questions—from shipping timeframes to return policies.

5.0 out of 5 stars 124 total reviews Free plan available
Fully customizable FAQ page with custom product FAQs!
Built for Shopify
5.0 out of 5 stars 17 total reviews Free plan available
Build FAQ & Documentation with AI & boost customer support
Built for Shopify
4.9 out of 5 stars 22 total reviews Free plan available
Display product questions and answers on product page.
4.9 out of 5 stars 233 total reviews Free
Nice & SEO suitable FAQ page, product FAQ reduce support time
Built for Shopify
4.9 out of 5 stars 428 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs

Build a community

Add a community forum to your store so customers can help each other out, whether they’re sharing installation advice or sizing recommendations.

5.0 out of 5 stars 11 total reviews Free plan available
Community forum for feedback, contest, votes, and improved SEO
Built for Shopify
4.8 out of 5 stars 22 total reviews Free trial available
Elevate memberships value with an exclusive online community
Built for Shopify
4.5 out of 5 stars 22 total reviews Free trial available
Easy to build a professional community forum around your brand

Offer easy returns

Let customers exchange and return items without having to contact your Support team. Manage it all within a returns portal built for your business.

4.9 out of 5 stars 88 total reviews Free plan available
Boost customer retention with easy returns, refunds & exchange
Built for Shopify
4.9 out of 5 stars 543 total reviews Free plan available
Auto-manage returns and exchanges, return labels&return policy
Built for Shopify
5.0 out of 5 stars 83 total reviews Free trial available
Optimize returns & exchanges, with labels and smart logic
Built for Shopify
5.0 out of 5 stars 120 total reviews Free plan available
Auto-manage returns and exchanges, store credit, return labels
Built for Shopify
4.6 out of 5 stars 171 total reviews Free plan available
Manage returns, exchanges, return labels, store credit & more!