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Ana Hana Flower

May 31, 2024

A collection of flower bouquets and gifts

Plan: Grow
Industry: Floral
Joined Shopify: 2019

When Singaporean florists Ana Hana Flower launched their business in 2019, they wanted an ecommerce experience that made gift giving simple. And they use an arrangement of apps to help their business blossom.

<90 minute delivery time
15% increase in average order volume (AOV)

Rinse and repeat

Growave offers Ana Hana Flower a bouquet of features to help increase loyalty and engagement. Customers can climb VIP tiers within the Petal Points program and unlock exclusive discounts—just by making purchases and referring friends. They can also receive email reminders when they have rewards to redeem.

Growave: Loyalty & Wishlist

4.8 • Free plan available

Boost sales with Loyalty, Reward, Referrals, Wishlist, Reviews

Timed just right

While some flower deliveries can be made in as quick as 90 minutes, other arrangements take 2-3 days lead time. To give customers the right delivery estimates, they use Omega Estimated. Since using this app, they've decreased the number of customer service tickets related to delivery inquiries, all while boosting trust in their brand.

S: Estimated Delivery Date ETA

4.9 • Free plan available

Show estimated delivery date (EDD/ETA) and shipping protection

Keep it convenient

Ana Hana Flower offers customers a large range of fulfillment options, from local delivery to in-store pickup. With DingDoong, customers can easily choose when and where they’d like to receive their order. The ability to select a precise delivery date means more timely deliveries and fewer wilted flowers.

D: Local Delivery Date Picker

4.9 • Free plan available

Manage fresh goods pickup and delivery date and time

Complement their cart

Using Selleasy, shoppers can buy relevant add-ons that go with their order, like a vase or bouquet topper. The app’s customization features makes it easy for Ana Hana Flower to refine their upsell strategies, enriching the shopping experience and boosting their AOV by 15%.

Upsell & Cross Sell — Selleasy

4.9 • Free to install

Frequently Bought Together Bundles & In Cart Upsell for AOV

A vase with a pink, purple, and brown flowers.

The apps we're using have been instrumental in elevating our brand. They allow us to offer a seamless, engaging, and personalized shopping experience that sets us apart in the competitive online florist and home decor market.

Sam Ho, Head of Commerce, Ana Hana Flower