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Crossrope

Plan
Shopify Plus
Industry
Fitness
Joined Shopify
2020
Five althetes using jumpropes in an industrial setting

Fitness brand Crossrope sells its weighted jump ropes to cardio lovers around the world. Jump into the apps they use to up their numbers.

  • 9.7% Conversion rate on requests to leave review
  • 50% Survey response rate
  • +1% Average order value

Learn what people want

Crossrope used the Fairing Post Purchase Surveys app to ask customers about their products and got a whopping 50% response rate, along with all kinds of invaluable insights.

5.0 out of 5 stars 181 total reviews 14-day free trial
Surveys for marketing attribution, user feedback, and NPS

Test out different upsells

When Crossrope wanted to improve their checkout rates, they tested out personalized recommendations and saw an immediate 1% jump in average order value.

4.9 out of 5 stars 656 total reviews 21-day free trial
AI recommendations: cart, checkout, and post-purchase upsells

Use reviews to boost sales

Customer reviews, photos, and ratings give shoppers the confidence to buy. They also help with SEO. Since adding Yotpo, Crossrope got 18,000 new 5-star reviews, with a “please leave a review” conversion rate of 9.7%.

4.8 out of 5 stars 6826 total reviews Free plan available
Collect and display customer content across the buyer journey.
Portrait of Srdjan Popovic wearing a black t-shirt
We moved to Shopify three years ago, and it was largely the app ecosystem that brought us onto the platform.

Srdjan Popovic, Chief marketing officer, Crossrope

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