When Princess Polly migrated to Shopify in 2019, they knew they had to find the right suite of apps to take their business to the next level. Today, Princess Polly is one of the fastest-growing online fashion brands—and that’s all thanks to their tech stack.
Princess Polly used Tapcart to create their own app, which earned them an astounding retention rate of 98.4%. It meant a big boost in sales and customer loyalty, all for not a lot of upfront effort.
With their large catalog, Princess Polly knows that personalization is key to helping customers pinpoint exactly the products they want. Nosto serves up product recommendations that on average double the fashion retailer's conversion rate.
Thanks to Loop’s instant exchange function, Princess Polly has seen a 55% reduction in out-of-stock rates year over year. Not only is the app improving their customer loyalty, it's also driving a significant uptick in revenue.
Princess Polly is able to retain and convert their customers with SMSBump, which has brought them 43% month-over-month subscriber growth. And they do it all while also making use of Yotpo's full suite of products to support other critical business areas.
We've had the opportunity to work alongside amazing apps that have helped keep us at the forefront of innovation and provide great customer experience.
Melanie Huang, UX Ecommerce Manager, Princess Polly
