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Thousand

Plan: Shopify Plus
Industry: Sports
Joined Shopify: 2015

Cyclist riding through the city wearing a Thousand helment

How does bike gear retailer Thousand keep business rolling? By using apps for everything from customer referrals to streamlined returns.

40% Returns converted to exchanges
$70k Revenue saved
-100 Fewer misdelivered packages per month

Don't miss out on sales

When the pandemic hit, stock was often unavailable. Thousand used Back in Stock to let people know when sought-after items were ready to roll—saving over $70,000 in potential lost revenue.

Appikon ‑ Back In Stock

4.8 • Free plan available

Send High-Converting Back In Stock Alert via Email and SMS

Deliver to the right place

Validar Address Validation prevented the bike gear company from mistakenly making over 100 failed deliveries a month. More happy customers, less time and resources wasted.

Validar Address Validation

3.0 • Free to install

Address validation made simple, stop failed deliveries now

Help customers spread the word

By allowing loyal customers to share discounts with friends, Thousand opened up a whole new channel for revenue growth.

SC Conjured Referrals

4.6 • Free trial available

Boost brand loyalty with referral programs & tailored rewards

Portrait of Steve Spillman wearing a blue t-shirt outdoors

The range of Shopify apps, and the simplicity of the plug-and-play approach made it really easy for Thousand to scale, expanding into new markets and solving problems as they came up.

Steve Spillman, Growth product manager, Thousand