Ask the right questions
Through KNO Post Purchase Surveys, vitruvi has learned that over 33% of their Q4 customers are buying their products as gifts, which has helped inform their gifting strategy.
Shopify Plus merchant vitruvi are makers of natural home scenting products. As their business ramped up, they looked to apps to help them scale.
Through KNO Post Purchase Surveys, vitruvi has learned that over 33% of their Q4 customers are buying their products as gifts, which has helped inform their gifting strategy.
To help customers curate the scents they love, vitruvi uses Wishlist King, an app that lets them save and share their favorite scents with friends. After adding this app, they were able to increase their conversion rate by 9%.
Using Matrixify, vitruvi can edit and sync store information across their two Shopify storefronts. Since introducing this app into their workflows, vitruvi is now launching new campaigns 3x faster than before.