Featured app
Let them Exchange It

The easy way to do returns and exchanges.

Built for Shopify

4.9 • Free plan available

Returns and exchanges can be complicated. With Exchange It, you can turn return headaches into seamless operations. Streamline your workflow with an app that lets you process returns and exchanges, manage refunds, and restock inventory—all within your Shopify admin.

Exchange It is great for: businesses that process a lot of returns and are looking for ways to save lost sales.

Give them control

Customers can visit your custom-branded returns portal, enter their order number and email address, and start the return process—all without ever contacting customer service.

Simplify your workflow

Restock inventory, process exchanges, and issue a refund or store credit with just a few clicks.

Set the rules

Put country-based limits around which products are returnable and how many days customers have to make a return. Get notified when someone tries to process a return outside of your policy.

Good to know

20% of sales on average get returned, so make sure you have a strong return policy.

Blog

Write a return policy that creates a win-win situation.