Strathly: AI Chatbot & Support
- Pricing
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From $39/month. Usage charges apply. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- HeavenlyTrade SRLS
Featured images gallery
Ivy, an AI assistant, answers shoppers from your store's data and hands tricky ones to your team.
Strathly adds Ivy, an AI sales and support assistant, to your store's live chat. She reads your products, policies and pages, recommends products with add-to-cart cards, answers shipping and returns questions and looks up order status and tracking, in the shopper's language. Your handoff rules decide what goes to a person: your team replies from the inbox or the iPhone app with a drafted answer and can refund, cancel or edit an order. Teach her an answer once and she uses it from then on.
- Recommend products with cards shoppers can add to the cart from the chat
- Answer shipping, returns and order tracking questions in the shopper's language
- Send the conversations you choose to your team with handoff rules
- Reply from one inbox with Ivy's draft; refund, cancel or re-address orders
- Get a push on your iPhone when a shopper needs a person
Languages
English
Categories
Real-time messaging
Automated responses
Channels
Estimate your monthly charges
Rounded up to the nearest dollar
Extra conversations
Pricing
Choose the plan that best fits your business.
Starter
$39 / month
Plus usage charges
Features
- 100 Ivy conversations a month
- Unlimited team conversations
- 2 team members, you included
- Extras $0.39 each, never expire
- Every feature included
Usage
Cost per unit
Extra conversations
$0.39
14-day free trial
Growth
$79 / month
Plus usage charges
Features
- 300 Ivy conversations a month
- Unlimited team conversations
- 5 team members, you included
- Extras $0.26 each, never expire
- Every feature included
Usage
Cost per unit
Extra conversations
$0.26
14-day free trial
Scale
$199 / month
Plus usage charges
Features
- 1,000 Ivy conversations a month
- Unlimited team conversations
- Unlimited team members
- Extras $0.20 each, never expire
- Every feature included
Usage
Cost per unit
Extra conversations
$0.20
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by HeavenlyTrade SRLS.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store, Shopify admin
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
All order history for the last 60 days, shipping information, draft orders
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View Online Store
Online Store pages, theme
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View Shopify admin
Legal policies
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View other data
Locales, Shopify Markets settings
