Reviews (114)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating subscription services into Shopify stores, praising its user-friendly interface and extensive customization options. It's noted for reliable performance and seamless integration, enhancing operational efficiency. The support team is responsive, adept at tailoring the app to specific needs, including subscriber migration. Particularly valued by small businesses for its cost-effectiveness.

November 21, 2024

Of all the applications on the marketplace, Super Subscriptions is the cleanest and highest quality, and we've tried them all!

The admin is done natively, so it feels like something new from Shopify, which is very practical for teams to use. Subscription management is perfectly integrated into the order flow.

We needed to migrate from Bold V1 to Bold V2, but their new version had less functionality and was very problematic for our migration. Super Subscriptions met all our expectations and even contained more features than Bold (more emails, full multi-language translation, perfect customer portal etc).

Frankly, I don't know what we would have done without them, especially Stefan who was very professional, available and very friendly!

Our implementation of the widget is totally customised through custom development, but I was impressed to see the possibilities of creating a widget in no-code for unique customisation, it's very complete! What's more, the widget is rendered on the server side, which means that when you load the page the module and subscription options are already there, perfect for SEO and you don't have any page jumps where the widget appears after the content, it's much better quality and lighter.

In short, it's the most modern and complete application on the market today!

DEBEAULIEU
France
2 months using the app
October 22, 2024

they say cheap, fast, good, pick two. well now you can have all three, with one big plus - it's FREE. what more could you possibly want? you also get super friendly and professional live support, courtesy of Stefan. Honestly I would pay for this app, but please don't start charging me lol

NO RAGRETS
Singapore
27 days using the app
October 22, 2024

I'm all set up and ready to launch my subscription (so I can't review the actual sign ups etc) but I will say I have found the app really great, does exactly what I need in a fairly straight forward way. The support is really excellent and when I got stuck I got immediate responses to my queries and was able to sort out any issue I faced. Would definitely recommend trying this app.

The Little Black & White Book Project
United Kingdom
29 days using the app
October 13, 2024

I am Super impressed by the team at Super Subscriptions, especially Stefan. I moved over from another subscription service and needed some help with the migration and he was Super Nice and Super Kind.
As I am not a coder, I probably asked a lot of basic questions. Even then, he was Super patient with me and was great help and a joy to communicate with.

There are some improvements that can make the app even more Super, but with dedicated and professional staff, I'm sure these can be polished with time.

I have nothing much glowing recommendations for the team and if anyone noticed, I hid 7 Super's in this review. They totally deserve more and I absolutely recommend getting this app. 5 Stars!

Craft & Culture
Singapore
About 2 months using the app
October 7, 2024

We installed this based on reviews about customer feedback - but we were prepared to delete the app if it was all made up - it wasn't!

Firstly - this is an incredibly easy app to use and install - I had 2 questions within the first few weeks of using it - I used the pop up customer service text system which was the only option and I was dubious - both questions were answered very quickly. I was surprised.

On the first query they went into our app and sussed it out - and the next time they sent a screen shot which was really helpful and sorted it straight away.
The app works well for us - the customer service works very well. Thank you to Stefan who is a stand out communicator.
Highly recommend.

Gut Heaven
United Kingdom
About 1 month using the app
December 5, 2024

A Truly Outstanding App and Team!

We’ve been using Super Subscriptions for our new Shopify store, and we couldn’t be happier. The app is not only brilliantly designed but also handles our complex needs effortlessly.

What truly sets Super Subscriptions apart is their incredible team. From day one, they went above and beyond to support us during our migration of contracts and the entire setup process. Any issues we encountered were handled quickly and with unmatched professionalism.

If you’re looking for a robust subscription solution paired with top-notch customer service, look no further. Super Subscriptions is the gold standard in Shopify apps!

Biostime Nos Marques
France
About 1 month using the app
September 29, 2024

As a print periodical we've been building our subscriber base using a different app that increased their cost 100% (unaffordable) and we needed to migrate our customers to a new app NOW. We loved the options available on Super Subscriptions and the developer Stefan is like a Super Hero. He swooped in and helped us migrate over 600 subscribers, handled any issues with super speed and even added custom code to our Shopify theme to make the widget work how we wanted. Highly recommend this app if you're new to subscriptions or just want a better, more affordable, option to process your subscription products! It's just pure awesomeness. Thanks Stefan!!

Flip City Magazine
United States
24 days using the app
Super Simple replied September 30, 2024

Thank you for the wonderful review Flip City team! It has been such a pleasure to support you and we really enjoyed supporting you through your migration! We are really excited to help you on your journey to bring laughs and hysterical copies to many more customers!

October 21, 2024

I seriously tried almost every single sub app I could find and kept coming back to this one.
Its free (for now) and does everything I need.
Also support was amazing.

Elusive Coffee
Australia
About 1 month using the app
November 11, 2024

App is easy to set up and offers all the features I need. Stefan is always ready to help you out if you're running into anything. One of the main criteria for me was to be able to set a fixed price, because I'm offering a netflix type of subscription for all the digital products I'm selling: one monthly payment to get access to all resources. Many apps don't support the option to set a fixed price. Instead they often work with discounts off of a single product, which means you would have to set up a seperate membership page. I wanted to be able to add the option on all product pages. With this app I was able to do so.

by.amarmuric
Netherlands
5 days using the app
September 30, 2024

The interface is easy and the app works beautifully, enabling a monthly charge for our club service. And when small problems arose, the customer support was fantastic, with a real-life human on the line to help us troubleshoot our problem.

Cardwell Cellars
Australia
5 months using the app