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We installed this based on reviews about customer feedback - but we were prepared to delete the app if it was all made up - it wasn't!
Firstly - this is an incredibly easy app to use and install - I had 2 questions within the first few weeks of using it - I used the pop up customer service text system which was the only option and I was dubious - both questions were answered very quickly. I was surprised.
On the first query they went into our app and sussed it out - and the next time they sent a screen shot which was really helpful and sorted it straight away.
The app works well for us - the customer service works very well. Thank you to Stefan who is a stand out communicator.
Highly recommend.
they say cheap, fast, good, pick two. well now you can have all three, with one big plus - it's FREE. what more could you possibly want? you also get super friendly and professional live support, courtesy of Stefan. Honestly I would pay for this app, but please don't start charging me lol
I am Super impressed by the team at Super Subscriptions, especially Stefan. I moved over from another subscription service and needed some help with the migration and he was Super Nice and Super Kind.
As I am not a coder, I probably asked a lot of basic questions. Even then, he was Super patient with me and was great help and a joy to communicate with.
There are some improvements that can make the app even more Super, but with dedicated and professional staff, I'm sure these can be polished with time.
I have nothing much glowing recommendations for the team and if anyone noticed, I hid 7 Super's in this review. They totally deserve more and I absolutely recommend getting this app. 5 Stars!
I'm all set up and ready to launch my subscription (so I can't review the actual sign ups etc) but I will say I have found the app really great, does exactly what I need in a fairly straight forward way. The support is really excellent and when I got stuck I got immediate responses to my queries and was able to sort out any issue I faced. Would definitely recommend trying this app.
As a print periodical we've been building our subscriber base using a different app that increased their cost 100% (unaffordable) and we needed to migrate our customers to a new app NOW. We loved the options available on Super Subscriptions and the developer Stefan is like a Super Hero. He swooped in and helped us migrate over 600 subscribers, handled any issues with super speed and even added custom code to our Shopify theme to make the widget work how we wanted. Highly recommend this app if you're new to subscriptions or just want a better, more affordable, option to process your subscription products! It's just pure awesomeness. Thanks Stefan!!
Thank you for the wonderful review Flip City team! It has been such a pleasure to support you and we really enjoyed supporting you through your migration! We are really excited to help you on your journey to bring laughs and hysterical copies to many more customers!
The interface is easy and the app works beautifully, enabling a monthly charge for our club service. And when small problems arose, the customer support was fantastic, with a real-life human on the line to help us troubleshoot our problem.
Super Subscriptions is a fantastic app! It offers a wealth of customization options that allow you to tailor your subscription management experience to fit your needs. Plus, the customer service is outstanding - responsive and helpful every step of the way. Highly recommend this free app for anyone looking to streamline their subscriptions!
First of all it is regettably difficult to find out what different Shopify apps offer of functionality and eventual limitations. After a long search and meticulous tests of different apps, I finally found Super Simple Subscriptions that I will highly recommend to any shopowners wanting to offer subscriptions on their site. Everything was not in place from the first time, but by now the app is very comprehensive and yet - simple. It is rare meeting a developer with this insight, understanding and willingness to perform quick changes and adjustments to the better. Stefan is a champ and a very reliable companion in the (subscription) app universe. I look forward to further cooperation :-)
I am beyond impressed with the customer service at Super Subscriptions! I had an issue that needed resolving, and Stefan was absolutely amazing. He helped me out so quickly and made the entire process stress-free. It’s rare to find such responsive and efficient customer support these days, and I’m so glad I chose Super Subscriptions. Highly recommend!
Quality product, and quality people behind it.
Very much feels like a one-to-one conversation when dealing with Stefan, who is clearly interested in understanding the businesses he's working with so he's able to best advise how their app can help.
Update. Finished month 1 and have 5 subscriptions setup. Auto renewals have gone through without a hitch and the ability to move customers between tiers and payment dates is really easy! Love this app so far.