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Effective, super easy to use with great customer service! I'm a small business and was looking for a simple but effective app that manages stock across various sales channels, Shopify, Etsy Amazon etc. Sumtracker performs all the essentials for my inventory management without making it overly complicated. I came away from Zoho after finding it was trying to do too many things for my business needs. As an alternative I have found Sumtracker a breath of fresh air with super fast, straight talking customer service from Ankit - thank you Sumtracker team :)
Thanks so much Rachel! We are really happy to work with Shopify businesses like yours!
Very nice app. It functions very well and has a nice clean interface that runs smoothly(which was hard to find in our case) The support team has been top notch. They are very responsive and worked hard to solve any problems that I had. I would highly recommend this app for your inventory needs!
Thanks for the kind words Jeremy! We appreciate your feedback!
I looked at a few different options for inventory management, including Zoho among others - this one beat them all with its simplicity - it has everything I needed to allow effective inventory tracking and purchase ordering, with no unneeded extras slowing it down. Very easy to install initially with everything syncing up to Shopify perfectly. Well done to the Sumtracker team, thank you.
Thanks so much for the wonderful feedback! We really appreciate it. Your review is important to keep inspiring us to make Sumtracker even better!
Sumtracker solved all of the problems I had trying to use Shopify for both wholesale and retail sales. It allows me to track wholesale/retail inventory with the same SKU, which no one else seemed to be able to do. They've been great to promptly answer every question I have in a timely manner and even meet virtually with me when I need them to. Highly recommend!
Thanks for the amazing review! This is the best reward we can get from our customers! We are excited to continue improving our product and services and provide a great experience to all our users.
We had so many issues with Sumtrackr adding inventory randomly. It messed up our entire inventory of over 2000 products. We reached out and sent screen shots of the randomly added inventory when no one was even on the back end of shopify working and the response we got consistently was that it was something we were doing.
Hi Melissa,
This is a case of big mis-understanding that has happened between us. We shared the important points to know while using Sumtracker. They were not intended to show that you are not following them. We wanted to notify you of the best practices.
We can still prove that Sumtrackr did not mess up the inventory. We have the exact inventory history log in Sumtracker as well as in Shopify. Using these I could see that Sumtracker was updating the inventory as expected.
I requested to get on a call so I could show you what exactly happened. Since you did not schedule any call, I explained in the mail what had happened. You again mistook it that we are blaming you. While it was not the case. Despite our repeated attempts, you did not get on a call so we could explain our case. And if we explained the facts in the mail, you took it as an attempt to blame you. While it was surely not so. I request you to please read our messages again.
Inspite of being on the right side, we apologised many times to show empathy towards your experience. We have also issued the full refund for all the payments that you've made for Sumtrackr.
Our customers are highly precious for us. Your review breaks our team heart, especially because we left no stone unturned in being in communication with you and trying to show you how Sumtrackr was working. However, as we can see it did not work out.
Despite your review, we will continue to work hard on our product and focus on the delight of our customers. We wish you all the best for your endeavours.
Regards,
Sumtrackr team
Sumtracker helped us improve order fulfillment rates and promise faster shipping times which helped us improve customer retention rates over time. We are able to scale up now with full customer satisfaction. Customers love to buy from our store as they know how swift we are in fulfilling the orders.
Thanks for the great review! We are glad to know that your services have improved after using Sumtracker.
We needed an app that could track inventory for bundles but also manage some light manufacturing and assembly. This app does just that! We have also requested some additional features which the developers and working to add.
Thanks for the review! We really appreciate it :)
After looking for months for a solution that could help me separate SKUs in bundles, I finally found Sumtracker. Kush and the team have been extremely helpful in the process, while developoing the Packing List that I needed for the warehouse fulfilment. Really happy with the performance of the app, and how easy it is to use. Thank you Kush and team!
Hi Tatiana, thanks a lot for the wonderful feedback!
great app! Does everything we need it to do, and the support is super helpful and quick to help whenever you have a question.
Thanks for the great review! Happy that the app is running well.
The Sumtrackr app is great. We've been using the app for about 2 months. Any time that we've had any questions they were promptly addressed. Over the last 13 plus years we've used several different apps to sync our inventory across multiple channels. None of the apps we used in the past did as well as this one. This app is a keeper!