Reviews (63)
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Great app with very advanced features- we use the automated gift card feature and it works very well. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend
These guys are great and really want to help you get your program off the ground. They Very patiently answer questions and even take meetings when I asked them!
Support team and Dev Team are very helpful! One of the the easiest add-on apps that we have used. The app is so powerful and has so many feature that will help us grow our existing business and get new customers!
Great app and fantastic support. We have been running our VIP Tiers program for around a month now and have already seen good results. Highly recommend.
They were very helpful in helping me set up my account and making all the changes I needed. I really like their customer service. Extremely helpful.
I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Super VIP Tiers team. Paresh got back to me very quickly and resolved the issue. Very happy with this level of customer service.
The app is great-they offer so many features even with the forever free plan. Customer service is outstanding as well and very quick to respond.
Support team and Dev Team are very helpful! One of the the easiest add-on apps that we have used. The app is so powerful and has so many feature that will help us grow our existing business and get new customers!
Is there a way other than whatsapp to reach? Your app just sent out 20 emails in 10 mins to my clients and now I can't shut it off. We cannot use whatsapp in corporate environment and you have no other way to get in touch with you guys. Not professional at all to not have an email address or chat other than whatsapp. Please advise how I can shut this down so my customers stop getting all these emails? I keep getting 500 server errors when trying to shut it down myself.
Hello,
You can always email support@superassistant.io or book a meeting. Both options are available in parallel with WhatsApp. We are looking into this issue closely.
I cannot recommend Super VIP Tiers app enough. We had a slight implementation issue, but I judge a company on how they respond to issues. I was impressed that the CEO took the time to chat 1 on 1 to make sure our issue was fully resolved. This level of support is greatly appreciated and should reassure anyone looking for setting up their VIP Tiers.