Overall rating
4.5
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 13, 2023

Terrible. I just uninstall the apps but it still charge to me.

ru9vn
Vietnam
29 days using the app
Super Assistant replied November 16, 2023

Hello, I have checked this and you installed the app on October 3rd and then uninstalled it on November 1st. This is almost a month of usage on the Growth Plan and hence you have been charged. But I understand that you are not happy with the service and we can refund you the right amount. Please contact me directly on paresh@superassistant.io

August 24, 2023

Fantastic Support and Seamless API

I want to share my positive experience with this app. The support is truly impressive – no more waiting for hours to get a response. Their developers are easily accessible, which saved me a lot of time explaining things.

The API worked like a charm for us. It smoothly integrated into our system, and we faced no issues. They even assisted me with some custom work when I was stuck, going the extra mile to help.

After trying out about 15 different apps, this was the only one that provided both an affordable solution and excellent customer service. I highly recommend giving this app a shot.

Ruitershop Pas de Deux
Netherlands
21 days using the app
September 14, 2023

Paresh was very helpful with setting up the app on my site , really professional and I'm looking forward to working with him in the future.

The Closet Queen
United Kingdom
About 24 hours using the app
July 21, 2023

Ive only set my store up!! ill update and let u all know how it works when i launch but im super excited especially because this app makes it super easy to be able to customize your system any way you like. Plus theres SO many options!! Definitely worth the money and still more options than your average. Great investment for your store. I appreciate this app.

Sprkling Spirit
United States
3 days using the app
Edited September 1, 2023

Super support

MSG
Germany
12 months using the app
March 14, 2023

We just start using this app. Great service and good program. Support is alway there when need. We will continue to use this app.

2E Organic
United States
24 days using the app
January 25, 2023

This app is very nice to set up and very helpful to get more conversions over the time with rewards. i like this app and the customers like it too

Black Label Coffee
Germany
22 days using the app
Edited January 29, 2023

C'est une bonne application, facile d’utilisation ! Le service client est très efficace et ne vous laisse pas tombé !

Nails you deserve
France
4 months using the app
August 25, 2022

This app has an excellent range of features for the price for a Rewards app. Also the support is excellent. We requested a few features and they added them right away. This app truly stands toe to toe with other apps that cost double or more per month compared to Points VIP. We will see how things work over the next few months but so far so good. Would highly recommend this app.

Inahsi Naturals
United States
Over 1 year using the app
Edited July 29, 2021

Absolutely love this app! We are now able to have a rewards system which we were thoroughly lacking and amazing customer support when we need it! We are also able to track influencer marketing and reward them inhouse. Recommending it 100%

FudgyLove
India
About 1 year using the app
Super Assistant replied August 23, 2021

Thank you so much! It's been a pleasure working with you, Vinay. Ever since we've onboarded you, you have keenly provided feedback on almost every aspect of the app on how we can improve. Also, you have been one of our biggest supporting merchants out there- and have recommended our app to many! Thanks a lot for that- we really appreciate it :)

Paresh,
Co-founder