Reviews (61)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 21, 2024

Great app with very advanced features- we use the automated gift card feature and it works very well. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend

fathead
United States
26 days using the app
November 25, 2024

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions and even take meetings when I asked them!

Shelving
United States
26 days using the app
October 2, 2024

We just started using Super Rewards for our brand for referrals and rewards. The platform is intuitive and has lots of great options. We were having a small issue during setup, and Paresh responded right away! Good support

Aishmart
United States
21 days using the app
September 26, 2024

I was previously using Smile.io, but the pricing was becoming too much for my small store. Then I found this rewards and loyalty app and it offers all the same features like points, referrals, and VIP tiers at a such a lower price! The customer support is also great—they even offered a personal demo to help set everything up. If you’re looking for an affordable alternative with amazing support, this is the app for you!

Sadestral
United States
About 2 months using the app
October 28, 2024

Support team and Dev Team are very helpful! One of the the easiest add-on apps that we have used. The app is so powerful and has so many feature that will help us grow our existing business and get new customers!

O.jewelry
United States
19 days using the app
December 6, 2024

Great app and fantastic support. We have been running our VIP Tiers program for around a month now and have already seen good results. Highly recommend.

Saraa
Australia
19 days using the app
October 1, 2024

The only affordable app which has a lot of features too. The migration took a day, but after that it was working smoothly It's really helped our Loyalty customers, and we can't imagine not having it going forward!

Coastal Code
United States
26 days using the app
November 24, 2024

They were very helpful in helping me set up my account and making all the changes I needed. I really like their customer service. Extremely helpful.

Mybeautyx
United States
12 days using the app
November 28, 2024

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Super VIP Tiers team. Paresh got back to me very quickly and resolved the issue. Very happy with this level of customer service.

Looking life
United States
9 days using the app
October 30, 2024

Is there a way other than whatsapp to reach? Your app just sent out 20 emails in 10 mins to my clients and now I can't shut it off. We cannot use whatsapp in corporate environment and you have no other way to get in touch with you guys. Not professional at all to not have an email address or chat other than whatsapp. Please advise how I can shut this down so my customers stop getting all these emails? I keep getting 500 server errors when trying to shut it down myself.

Fashion Hub Club
Canada
3 months using the app
Super Assistant replied November 2, 2024

Hello,

You can always email support@superassistant.io or book a meeting. Both options are available in parallel with WhatsApp. We are looking into this issue closely.