Reviews (63)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 21, 2024

Great app with very advanced features- we use the automated gift card feature and it works very well. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend

fathead
United States
26 days using the app
November 25, 2024

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions and even take meetings when I asked them!

Shelving
United States
26 days using the app
October 26, 2024

Support team and Dev Team are very helpful! One of the the easiest add-on apps that we have used. The app is so powerful and has so many feature that will help us grow our existing business and get new customers!

BazarMart
United Arab Emirates
2 months using the app
December 6, 2024

Great app and fantastic support. We have been running our VIP Tiers program for around a month now and have already seen good results. Highly recommend.

Saraa
Australia
19 days using the app
November 24, 2024

They were very helpful in helping me set up my account and making all the changes I needed. I really like their customer service. Extremely helpful.

Mybeautyx
United States
12 days using the app
November 28, 2024

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Super VIP Tiers team. Paresh got back to me very quickly and resolved the issue. Very happy with this level of customer service.

Looking life
United States
9 days using the app
December 8, 2024

The app is great-they offer so many features even with the forever free plan. Customer service is outstanding as well and very quick to respond.

jennifer
Spain
15 days using the app
October 28, 2024

Support team and Dev Team are very helpful! One of the the easiest add-on apps that we have used. The app is so powerful and has so many feature that will help us grow our existing business and get new customers!

O.jewelry
United States
19 days using the app
October 30, 2024

Is there a way other than whatsapp to reach? Your app just sent out 20 emails in 10 mins to my clients and now I can't shut it off. We cannot use whatsapp in corporate environment and you have no other way to get in touch with you guys. Not professional at all to not have an email address or chat other than whatsapp. Please advise how I can shut this down so my customers stop getting all these emails? I keep getting 500 server errors when trying to shut it down myself.

Fashion Hub Club
Canada
3 months using the app
Super Assistant replied November 2, 2024

Hello,

You can always email support@superassistant.io or book a meeting. Both options are available in parallel with WhatsApp. We are looking into this issue closely.

October 29, 2024

I cannot recommend Super VIP Tiers app enough. We had a slight implementation issue, but I judge a company on how they respond to issues. I was impressed that the CEO took the time to chat 1 on 1 to make sure our issue was fully resolved. This level of support is greatly appreciated and should reassure anyone looking for setting up their VIP Tiers.

Minox
Qatar
13 days using the app