Super VIP Tiers & Loyalty , 24 reviews

Overall rating
4.1
Counts per rating level
  • 92% of ratings are 5 stars
    22
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
    2
December 17, 2023

This app isn’t consistent. My customers are constantly asking me why they don’t have their points. I’ll email the company and get NO HELP OR ANSWERS. I want to switch to a new points program and to do so I need to spend the $99 to export my customers, but have to wait until the free trial is up to do so, no way to expedite the process. The company emails me back about a meeting but when I email questions, again, no response. I have customers with no points still and can’t find out why.
Do yourself a favor and do not get this points program!

KKC Supply Co, LLC
United States
11 months using the app
November 13, 2023

Terrible. I just uninstall the apps but it still charge to me.

ru9vn
Vietnam
29 days using the app
Super Assistant replied November 16, 2023

Hello, I have checked this and you installed the app on October 3rd and then uninstalled it on November 1st. This is almost a month of usage on the Growth Plan and hence you have been charged. But I understand that you are not happy with the service and we can refund you the right amount. Please contact me directly on paresh@superassistant.io

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