Reviews (45)

Overall rating
3.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
December 3, 2023

Worst experience. Watermarks weren't removed after the campaign. We had to manually change thousands of pictures. Customer Service did not reply after more than 20 requests. Definitely not recommending this App.

HI-LIFE
Germany
Over 1 year using the app
2B I/O replied April 8, 2024

We genuinely apologize for any inconvenience caused. While we've assisted you to the best of our ability, it's possible that any remaining blurry images aren't directly ...

July 26, 2021

*** Be cautious that should you want to delete this app, you will have products stuck with watermarks that can't be deleted.*** I have a large catalogue and this app makes it really difficult to add just a select new number or new products to a campaign.
Also I've emailed twice asking for the watermarks to be removed off my products as I want to delete the app and move to a more efficient app. ...

Food For Foodies
United Kingdom
About 1 year using the app
2B I/O replied July 26, 2021

Hi Sandy,

We are so sad to hear that you have had such a poor experience that you no longer want to work with us. We’re all sorry for a lot of inconveniences we’ve caused for ...

Edited May 29, 2020

We lost 850+ product images. They were not able to restore the images back to the original ones.
This is the reply we received from their team -
"You have created a lot of confusing campaigns and NOTIFIED US OF A MAJOR SYSTEM ERROR. We have tried to do the best we can but your images cannot be restored automatically.
We sent you an email with the original image file attached. Please check your ...

Electroniks-India®
India
About 1 month using the app
2B I/O replied May 26, 2020

We are so sorry for any inconvenience our application has caused to you. We have been trying our best to restore your original images for you, but too many campaigns that ...

April 23, 2021

Could not revert changes for over 100 products, corrupted half of the images and now the software is bugged at "1 second remaining" whenever we're trying to revert the Watermarks, use at your own risk of having to reupload all your products images...

We Love Doggos
United States
8 days using the app
2B I/O replied April 27, 2021

Hi,

We're really sorry for bringing you such a bad experience. To solve the problem, we have unlisted our app on Shopify store in order to check and fix the bug. Hopefully, ...

August 8, 2022

watermark bugs, not possible to remove the campaign, nor to delete it and matermarks are still on my products. And no chat or support. Please delete everything about your app on my store ASAP ! Thank you!

Elenarts
Switzerland
7 days using the app
2B I/O replied September 25, 2022

We checked many times and said I did not see any product images with watermarks anymore. But you still do not respond to me, this made me sad for a long time. Hope you can ...

October 31, 2022

Watermarks not working. I applied a watermark and now its not getting removed even after deleting, disabling the campaign and even after i have uninstalled the app. Please remove it!!

Giftcart
India
26 minutes using the app
2B I/O replied October 31, 2022

Hi team,

I am Hong from the Super Watermarks Team.

First of all, I am sorry that you had a bad experience with our app. Maybe because we do not have good instructions in-app ...