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Answer store questions with AI grounded in your products and policies, then hand off to live chat.
SuperBot adds an AI support and live-chat widget to your online store. Ground answers in products, collections, pages, policies, and approved Q&A, with links to the source. Shoppers can find products and check recent order status with an order number and matching email. Your team can take over in a shared inbox with the conversation attached. Customize the widget and test answers before they go live.
- Ground answers in products, policies, pages, and approved Q&A
- Check recent order status with an order number and matching email
- Recommend relevant products directly inside the conversation
- Hand conversations to your team with the existing chat history attached
- Customize widget icons, labels, greetings, colors, and live-chat settings
Languages
English
Works with
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Analytics
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 200 conversations per month
- AI trained on your store content
- Products, pages, policies and Q&A
- Product recommendations in chat
- Secure order status lookup
- Shared inbox and human handoff
- Powered by SuperBot Badge
- Multilingual customer-facing chat
Starter
$25 / month
or $240/year and save 20%
Features
- 2000 conversations per month
- AI trained on your store content
- Products, pages, policies and Q&A
- Product recommendations in chat
- Secure order status lookup
- Shared inbox and human handoff
- Custom widget colors and labels
- Multilingual customer-facing chat
Pro
$60 / month
or $576/year and save 20%
Features
- Unlimited conversations per month
- AI trained on your store content
- Products, pages, policies and Q&A
- Product recommendations in chat
- Secure order status lookup
- Shared inbox and human handoff
- Custom widget colors and labels
- Multilingual customer-facing chat
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by SuperBot.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, Online Store, Shopify admin
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View products
Products, collections
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View orders
All order history
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View Online Store
Online Store pages
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Edit Shopify admin
Files
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