Reviews (134)

Overall rating
4.3
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and customer engagement, with reports of significant returns on investment. It features a user-friendly interface that simplifies setup and integration with Shopify, making it accessible for newcomers to SMS marketing. The customer support team is noted for its responsiveness and efficiency in resolving issues. Key functionalities include abandoned cart recovery, template creation, and integration with Shopify Inbox, enhancing its utility in marketing campaigns and direct customer interactions.

March 14, 2021

very good.. Tell us about your experience with SMS Text Messaging & Marketing..best of the best app sms marketing

Superlative.ro
Romania
8 months using the app
November 15, 2021

Super interesting app. Easy to use and implement on my site. Very happy with the result. I wish there was more information about pricing and more options to add any amount we want, but overall it's a great app.

Deecoded Cosmetics
United States
8 months using the app
Appregator replied July 12, 2022

Hi,

We’re so glad to hear you had a great experience with our app. The detailed information regarding the pricing per message can be found within the FAQ section in the app. If you have any further questions, please email laura@superchargedsms.com and we'd be happy to assist you.

Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

February 14, 2021

wonderful app still studying but so far its easy to use and maintain ..............................................................................................................

Finessful Lifestyle
United States
8 months using the app
Edited July 28, 2022

Customer service is a little slow to respond but they always find a good solution. Thanks to them. Thanks Laura

Simon Gautier™ 🇫🇷
Spain
8 months using the app
Appregator replied July 28, 2022

Hi,

Thank you so much for your feedback. We try to improve our response times every day and will continue to do so. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

April 9, 2021

Easy to set up. Online chat that travels easily with you, canceled my 800 number since this works so well.

Favors Today
United States
7 months using the app
October 27, 2020

In the past, I've used a few different SMS marketing apps and none of them worked as well as this one! This app has brought in the most abandoned cart conversions compared to the other apps. It is also extremely user-friendly (both on the phone and laptop). The support team is great as well!!

Home de Decors
Canada
7 months using the app
November 1, 2020

This app has saved my fanny countless times. I often need to contact a customer after they have placed their order. I was going CRAZY trying to get people to respond to emails or phone calls. Email goes to spam. Everybody's voicemail box is full. But they DO answer texts! I can't tell you how many orders I have saved from oblivion because I was able to text a customer right away about their order. Tech support is REALLY responsive to problems and suggestions. Totally worth 2 cents a text. It'll save you hundreds of dollars. Oh yeah - and integration with Ping is awesome too!

Eureka Fabrics
United States
6 months using the app
April 21, 2021

Super simple to use! It definitely provides all of the information that you need and walks you through step by step. I just started using it and will give an update after I have used it for a while! So far so good!

Desert Rose Decals
United States
6 months using the app
August 15, 2022

Very excited to use this app to help convert our abandoned carts. This is another creative way to stay in touch with our customers.

Tullia Sage
United States
6 months using the app
Appregator replied August 17, 2022

Hi,

We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

June 14, 2022

Fast Setup and very easy to navigate. I will update with any problems or concerns. As of now 5 star rating on ease of setup and how fast it was to get everything running.

ajresale
United States
5 months using the app
Appregator replied July 12, 2022

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team