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Respond to customer inquiries faster with an AI-powered inbox for growing teams
Connect your most important channels for communicating with customers, easily personalize your AI-powered Knowledge Base, and save thousands of dollars every year with AI tools built for growing teams.
- AI-powered Smart Reply drafts save you time on every message you send
- Give customers instant answers with personalized AI replies via live chat
- Upgrade to the Smart Contact Form to save time and let AI sell for you
- Prioritize your time with AI Message Summaries and sentiment detection
- See Shopify customer info directly in Supermoon to answer messages faster
- Highlights
- Works with the latest themes
All features
Channels
- Live chat
- Chatbot
- Social media
- Contact form
Workflow automation
- Auto-reply
- AI responses
- AI summaries
- Ticketing
- Unified inbox
- Multi-language
Channels
Workflow automation
Pricing
Starter
$19 / month
or $180/year and save 21%
$10 for 100 extra AI Credits
- All channels & apps
- Unlimited teammates
- Unlimited message and chat history
- AI Sentiment + Message Summaries
- 100 AI Smart Replies / month
14-day free trial
Growth
$49 / month
or $468/year and save 20%
$10 for 100 extra AI Credits
- Everything in the Starter plan plus….
- 500 Al Replies / month
- Personalized Al setup & onboarding assistance
14-day free trial
Pro
$99 / month
or $948/year and save 20%
$10 for 100 extra AI Credits
- Everything in the Growth plan plus….
- 1500 Al Replies / month
14-day free trial
Ultra
$299 / month
or $2,868/year and save 20%
$10 for 100 extra AI Credits
- Everything in the Pro plan plus….
- 5000 Al Replies / month
- Dedicated account manager
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (9)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I've been using supermoon with my team for 2 months now. It's is great, intuitive, quick, easy to operate, easy to link to accounts and very quick to learn about the business and customer needs. It certainly saves a lot of time and enhances our customer service experience.
Glad to hear you're saving time and having a better CX experience because of Supermoon! Cheers!
I've been really impressed with Supermoon. The Smart Contact form is a clever way to quickly provide answers to our customers questions without making it difficult for them to still message us. We've been surprised by how many customer inquiries we've been able to resolve through these. Our customer feedback is also really positive. Supermoon has also been quick to answer our questions and help us out when we need it. It's been very refreshing to get that kind of service.
Thanks for sharing how the Smart Contact Form has been helping resolve inquires! Please reach out anytime if we can further support the Methodical team!
Great support and a clean system with everything you need. More features coming all the time. The AI reply suggestions should just get better and better the more we use Supermoon. We really like the integration with Gmail which is way better than other systems we have tested.
Thanks for the kind words, and we're excited to see more and more value from your personalized AI reply suggestions as well! Let us know if there's anything we can do to better support you!
The Supermoon app is an incredible value add. Their technology and their team are best in class. It is also exciting to be involved in the evolution of an up and coming technology backed by some of the smartest minds in the room. Definitely recommend this app!
Love this! Thanks for the kind words, and thank YOU for the recommendations and help as we continue to build!
Supermoon has saved us a lot of time with customer service. By centralizing all communications and utilizing the AI suggested responses we are saving hours each week and keeping our customers well served.
We love hearing that you're saving substantial time with Supermoon's AI tools! Thanks for sharing!
Support
Supermoon can answer any questions you have about Supermoon: AI Customer Support.
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