SupportFabric

Pricing: Free
Rating: 0.0 (0 Reviews)
Developer: K9 Technologies

SupportFabric turns your store into a 24/7 sales and support engine with an AI-powered chat

SupportFabric is an AI-powered chat widget built specifically for Shopify merchants. It connects directly to your store data so customers can get instant answers about products, orders, and shipping without waiting for a human agent. The widget handles the full order journey in chat — customers can browse your catalog, ask about product details and availability, place cash-on-delivery orders, and check their order status in real time.

AI product discovery and in-chat COD ordering
Real-time order tracking and status updates
Automated abandoned checkout recovery
Custom AI trained on your store data and FAQs
Omnichannel inbox: store, WhatsApp, Instagram, Messenger

Languages

English

Works with

Facebook Messenger
Instagram
WhatsApp

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Support

App support provided by K9 Technologies.

Resources

Developer

K9 Technologies

Office # 1013, High Q Tower, Jail Road, LHR, PK, Lahore, 54000, PK

Launched

September 16, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, Online Store

Edit customers

Customer data
Edit products

Inventory, product listings, products, collections
Edit orders

Draft orders, merchant managed fulfillment, all order history for the last 60 days, shipping information
View discounts

Discount codes and promotions
Edit Online Store

Checkout page, Online Store pages, theme
Edit other data

Locations, price rules