Support Hero ‑ AI Assistant
- Pricing
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Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- SupportHero
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Automate support with AI trained on your SOPs. Sync and manage emails in a unified inbox.
Support Hero centralizes customer communication from multiple email channels into one ticketing dashboard. It uses AI trained on your business guidelines to generate responses following your specific rules. You can automate repetitive inquiries with the Autopilot mode or review AI-generated drafts. By integrating with your shop data, the AI provides context about orders and products. This system reduces manual support work while maintaining consistent service quality across conversations.
- AI Autopilot for resolving repetitive tickets following your rules.
- Unified inbox for managing multiple Gmail and custom email accounts.
- Knowledge base training to teach AI your specific support guidelines.
- Live shop integration for real-time order context and product details.
- AI assistant for composing and writing professional email responses.
Languages
English and German
Categories
Channels
Workflow automation
Pricing
Free
Free
Features
- 50 Optimized Articles
- 1 Team Member
- Email Support
Starter
$29 / month
Features
- 500 Optimized Articles
- 5 Team Members
- AI Autopilot
- Priority Support
Professional
$79 / month
Features
- Unlimited Articles
- 20 Team Members
- API Access
- Custom Branding
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by SupportHero.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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Edit customers
Customer data
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Edit products
Inventory, products, publications of products on sales channels, collections
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Edit orders
Assigned fulfillment, draft orders, merchant managed fulfillment, order edits, all order history for the last 60 days
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Edit other data
Locations
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