SupportBot — AI Support Chat
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Printube OÜ
Featured images gallery
SupportBot answers shopper questions from your store's real content. It can also check orders.
Support questions pile up on stores of every size, and most are asked and answered many times over. SupportBot handles those conversations for you. It reads your products, pages, policies and FAQs, and answers from that content alone, so it does not invent shipping rules or delivery promises it cannot keep. Shoppers ready to buy can find products and build a cart without leaving the chat, and signed-in customers can check their own orders. Anything it cannot answer goes to your team.
- Answers only from your own products, pages, policies and FAQs
- Searches your live catalog and adds items to the customer's cart
- Gives signed-in customers their real order and return status
- Hands off to your team by email or Slack when a customer asks
- Writes in your brand's tone of voice
Languages
English
Works with
Categories
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 AI replies per month
- Automatic store content sync
- FAQ builder (up to 5 entries)
- Syncs 50 products, 5 pages, 5 blogs
Starter
$9 / month
or $79/year and save 27%
Features
- Everything in Free
- 300 AI replies per month
- Full-quality answer model
- Custom widget brand color
- Tone of voice matching (text)
- Human handoff by email
- 250 products, 25 pages, 25 FAQs
7-day free trial
Growth
$29 / month
or $249/year and save 28%
Features
- Everything in Starter
- 2,000 AI replies per month
- Live product search + cart actions
- Order & return status lookup
- Product recommendation cards
- AI email drafts + insight report
- No SupportBot branding
- Slack handoff + PDF tone upload
7-day free trial
Pro
$79 / month
or $699/year and save 26%
Features
- Everything in Growth
- 10,000 AI replies per month
- Priority support
- Unlimited content limits
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Printube OÜ.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View store data:
Customers, products, orders, Online Store, Shopify admin
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days, returns
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View Online Store
Online Store pages, theme
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View Shopify admin
Legal policies
