Supportify: AI‑powered support
- Pricing
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Free to install. Additional charges may apply.
- Rating
- 5.0 (13)
- Developer
- Supportify As
Featured images gallery
Automate your customer support in minutes with AI agents and AI chatbot. Save time and cut costs.
Instantly deploy AI support agents and AI chatbots that handles your support tickets across chat, email and social channels. Supportify is an AI agent built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — 100% automated. Simply install the app, connect your FAQs and tools, and let Supportify handle support 24/7. Powered by Claude and GPT.
- Replace expensive support agents and free up time with AI support.
- Connect your AI support agent to email, chat and social channels.
- Set up in minutes - no coding required. Syncs with Shopify.
- Give your AI agent access to tools: cancel orders, edit, create returns, refunds
- Smart ticket escalation when human support needed, with full context
Languages
English
Works with
- Shopify Admin
- Chatgpt
- claude
- openai
- sonnet
- Gmail
Categories
Real-time messaging
Automated responses
Pricing
Free plan
Free to install
$0.50 per session
Features
- 50 free AI sessions every month
- Handles orders, returns & refunds
- Full Shopify order integration
- Upload your own knowledge base
- Unlimeted agents
- Upload your own knowledge base
- Unlimited seats
- Chat via Emails, Messenger and Instagram
All charges are billed in USD. See all pricing options
Reviews (13)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We’ve had such a great experience working with Supportify. Their AI chatbot has honestly taken a huge load off our customer service team. It’s helped cut down so much of the manual back-and-forth, while still giving our customers fast, helpful responses. It’s made a real difference in our day-to-day operations.
What we appreciate most is their team. They’re incredibly responsive and easy to work with. Anytime we’ve needed something customized or adjusted, they’ve handled it quickly and paid attention to even the smallest details. It never feels like we’re just another account, they genuinely care about getting things right.
Couldn’t recommend them more if you’re looking for a smart solution backed by a team that truly shows up.
Teamet bak Supportify har lidenskap for det de gjør og er raske til å hjelpe med hva enn vi måtte lure på. Appen får jevnlige oppdateringer og blir bedre og bedre fra uke til uke. Overraskende enkelt å sette opp. God chatbot, og ticketsystemet sørger for at man har kontroll over sakene og at ingenting går i glemmeboka.
Overraskende mye funksjonalitet og kan besvare alle typer henvendelser. Den kan gjøre alt fra å gi informasjon til å faktisk utføre handlinger som å legge inn adresse eller lignende for en bestilling.
Support
App support provided by Supportify As.
Resources
Developer
Launched
October 31, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, Online Store
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Edit customers
Customer data
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View products
Inventory, products, product listings, collections
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Edit orders
Draft orders, order fulfillments, order edits, all order history, returns, shipping information
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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View Online Store
Online Store pages, theme
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View other data
Price rules
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