Supportify: AI‑powered support

Supportify: AI‑powered support

Pricing
Free to install. Additional charges may apply.
Rating
5.0 (13)
Developer
Supportify As

Automate your customer support in minutes with AI agents and AI chatbot. Save time and cut costs.

Instantly deploy AI support agents and AI chatbots that handles your support tickets across chat, email, Instagram and Facebook. Supportify is an AI customer support agent built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — 100% automated. Simply install the app, connect your FAQs and tools, and let Supportify handle support 24/7. Powered by Claude and GPT.

Instantly deploy AI support agents and AI chatbots that handles your support tickets across chat, email, Instagram and Facebook. Supportify is an AI customer support agent built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — 100% automated. Simply install the app, connect your FAQs and tools, and let Supportify handle support 24/7. Powered by Claude and GPT. more
  • Replace expensive support agents and free up time with AI support.
  • Connect your AI customer support agent to email, chat and social channels.
  • Set up in minutes - no coding required. Syncs with Shopify.
  • Give your AI agent access to tools: cancel orders, edit, create returns, refunds
  • Smart ticket escalation when human support needed, with full context

Languages

English

Works with

  • Shopify Admin
  • Chatgpt
  • claude
  • Gmail
  • instagram
  • messenger
  • outlook

Pricing

Free plan

Free to install

$0.50 per session

Features

  • 50 free AI sessions every month
  • Handles orders, returns & refunds
  • Full Shopify order integration
  • Upload your own knowledge base
  • Unlimited seats
  • Chat via Emails, Messenger and Instagram
  • Connect shipping and return portal

All charges are billed in USD. See all pricing options

Reviews (13)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 2, 2026

We’ve had such a great experience working with Supportify. Their AI chatbot has honestly taken a huge load off our customer service team. It’s helped cut down so much of the manual back-and-forth, while still giving our customers fast, helpful responses. It’s made a real difference in our day-to-day operations.

What we appreciate most is their team. They’re incredibly responsive and easy to work with. Anytime we’ve needed something customized or adjusted, they’ve handled it quickly and paid attention to even the smallest details. It never feels like we’re just another account, they genuinely care about getting things right.

Couldn’t recommend them more if you’re looking for a smart solution backed by a team that truly shows up.

Profusion Cosmetics
United States
About 2 months using the app
February 24, 2026

Overraskende mye funksjonalitet og kan besvare alle typer henvendelser. Den kan gjøre alt fra å gi informasjon til å faktisk utføre handlinger som å legge inn adresse eller lignende for en bestilling.

Luca & Luce
Norway
15 days using the app
February 9, 2026

Utrolig hyggelig team som virkelig jobber for å lage en god chatbot. Direkte integrasjon i Shopify som gjør det enkelt å installere, og det aller viktigste - gode muligheter for tilpasning. Det er et lite agilt team som tar tilbakemeldinger på alvor og videreutvikler tjenesten.

Anbefales!

Elbilgrossisten AS
Norway
19 days using the app

Support

App support provided by Supportify As.

Developer

Supportify As

kirkegata 37, 303, STAVANGER, 4006, NO

Launched

October 31, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, gift cards, Online Store

  • Edit customers

    Customer data

  • View products

    Inventory, products, product listings, collections

  • Edit orders

    Draft orders, order fulfillments, order edits, all order history, returns, shipping information

  • Edit discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • View Online Store

    Online Store pages, theme

  • View other data

    Price rules

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