Supportify: AI‑powered support

Supportify: AI‑powered support

Pricing
Free
Rating
5.0 (3)
Developer
Supportify As

Automate your customer support in minutes with AI agents and AI chatbot. Save time and cut costs.

Instantly deploy AI support agents and AI chatbot that handles your support tickets faster, cheaper, and more consistent than human agents. Supportify is the only AI built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — 100% automated. Simply install the app, connect your FAQs and tools, and let Supportify handle support 24/7. Powered by Claude and GPT.

Instantly deploy AI support agents and AI chatbot that handles your support tickets faster, cheaper, and more consistent than human agents. Supportify is the only AI built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — 100% automated. Simply install the app, connect your FAQs and tools, and let Supportify handle support 24/7. Powered by Claude and GPT. more
  • Replace expensive support agents and free up time with AI support.
  • AI chatbot and support agent that provides instant replies and resolutions.
  • Set up in minutes - no coding required. Syncs with Shopify.
  • Give your AI agent access to tools: cancel orders, edit, create returns, refunds
  • Smart ticket escalation when human support needed, with full context

Languages

English

Works with

  • Shopify Admin
  • Chatgpt
  • claude
  • openai
  • sonnet
  • Gmail

Pricing

Free plan

Free

All charges are billed in USD. See all pricing options

Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 7, 2026

We switched to Supportify to see if we could reduce our support workload, and it ended up replacing two full-time customer service reps. Our support costs dropped by about 85%, which was huge for us. The AI handles most of our day-to-day questions, like product info and order tracking, and customers get answers right away instead of waiting. A lot of them actually prefer it because it’s available 24/7 and just works.

Mahoney Supplements
United States
2 months using the app
Supportify As replied January 9, 2026

Awesome, thanks!

January 9, 2026

Great app, even better support

As beta customers, we've seen this app grow into a powerful tool. The customization options are fantastic, and allows us to tailor the bot to our specific needs. But the support team is the real highlight. They are so fast and accurate that I'm starting to wonder... wait, are they the real bots?

Jokes aside, they can fix anything and simply never give up on a challenge.

Kaffa.no | Ferskbrent kaffe | Bryggeutstyr
Norway
About 2 months using the app
Supportify As replied January 9, 2026

Thank you :) Appreciate the kind words.

January 7, 2026

En nyttig app som gjør kundeservice både enklere og mer effektiv. Utviklerne er tilgjengelige, løsningsorienterte og gir topp oppfølging når man trenger det.

Kokkeglede
Norway
About 1 month using the app
Supportify As replied January 9, 2026

Tusen takk

Support

App support provided by Supportify As.

Developer

Supportify As

kirkegata 37, 303, STAVANGER, 4006, NO

Launched

October 31, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, Online Store

  • Edit customers

    Customer data

  • View products

    Inventory, products, product listings, or collections

  • Edit orders

    Draft orders, order fulfillments, order edits, all order details for the last 60 days, returns, or shipping information

  • View and Sync Discounts

    Discount codes and promotions

  • View your Online Store

    Pages on your Online Store or theme

  • View other data

    Price rules

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