Supportify: AI‑powered support
- Pricing
-
Free
- Rating
- 5.0 (7)
- Developer
- Supportify As
Featured images gallery
Automate your customer support in minutes with AI agents and AI chatbot. Save time and cut costs.
Instantly deploy AI support agents and AI chatbot that handles your support tickets faster and more consistent than human agents. Supportify is an AI agent built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — 100% automated. Simply install the app, connect your FAQs and tools, and let Supportify handle support 24/7. Powered by Claude and GPT.
- Replace expensive support agents and free up time with AI support.
- AI chatbot and support agent that provides instant replies and resolutions.
- Set up in minutes - no coding required. Syncs with Shopify.
- Give your AI agent access to tools: cancel orders, edit, create returns, refunds
- Smart ticket escalation when human support needed, with full context
Languages
English
Works with
- Shopify Admin
- Chatgpt
- claude
- openai
- sonnet
- Gmail
Categories
Real-time messaging
Automated responses
Reviews (7)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We switched to Supportify to see if we could reduce our support workload, and it ended up replacing two full-time customer service reps. Our support costs dropped by about 85%, which was huge for us. The AI handles most of our day-to-day questions, like product info and order tracking, and customers get answers right away instead of waiting. A lot of them actually prefer it because it’s available 24/7 and just works.
Awesome, thanks!
Great app, even better support
As beta customers, we've seen this app grow into a powerful tool. The customization options are fantastic, and allows us to tailor the bot to our specific needs. But the support team is the real highlight. They are so fast and accurate that I'm starting to wonder... wait, are they the real bots?
Jokes aside, they can fix anything and simply never give up on a challenge.
Thank you :) Appreciate the kind words.
Teamet bak Supportify har lidenskap for det de gjør og er raske til å hjelpe med hva enn vi måtte lure på. Appen får jevnlige oppdateringer og blir bedre og bedre fra uke til uke. Overraskende enkelt å sette opp. God chatbot, og ticketsystemet sørger for at man har kontroll over sakene og at ingenting går i glemmeboka.
Support
App support provided by Supportify As.
Resources
Developer
Launched
October 31, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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View products
Inventory, products, product listings, collections
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Edit orders
Draft orders, order fulfillments, order edits, all order details, returns, shipping information
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View discounts
Discount codes and promotions
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View Online Store
Online Store pages, theme
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View other data
Price rules
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