Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 7, 2026

We switched to Supportify to see if we could reduce our support workload, and it ended up replacing two full-time customer service reps. Our support costs dropped by about 85%, which was huge for us. The AI handles most of our day-to-day questions, like product info and order tracking, and customers get answers right away instead of waiting. A lot of them actually prefer it because it’s available 24/7 and just works.

Mahoney Supplements
United States
2 months using the app
Supportify As replied January 9, 2026

Awesome, thanks!

January 9, 2026

Great app, even better support

As beta customers, we've seen this app grow into a powerful tool. The customization options are fantastic, and allows us to tailor the bot to our specific needs. But the support team is the real highlight. They are so fast and accurate that I'm starting to wonder... wait, are they the real bots?

Jokes aside, they can fix anything and simply never give up on a challenge.

Kaffa.no | Ferskbrent kaffe | Bryggeutstyr
Norway
About 2 months using the app
Supportify As replied January 9, 2026

Thank you :) Appreciate the kind words.

January 7, 2026

En nyttig app som gjør kundeservice både enklere og mer effektiv. Utviklerne er tilgjengelige, løsningsorienterte og gir topp oppfølging når man trenger det.

Kokkeglede
Norway
About 1 month using the app
Supportify As replied January 9, 2026

Tusen takk

January 6, 2026

Min butikk
Norway
8 days using the app