SupportPilot AI
- Pricing
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Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- JR management
Featured images gallery
Automate customer support with AI. Respond and Act to emails & chats instantly.
SupportPilot AI transforms your customer support with intelligent automation. Connect your Gmail inbox and let AI handle common inquiries like order tracking, refund requests, and product questions - all while respecting your store's policies. The app classifies emails, generates responses using smart playbooks, indexes your store content as a knowledge base, and provides a live chat widget for real-time assistance. Multi-language support included.
- AI Email Responses - Automatically draft replies based on your policies
- Smart Playbooks - Create rules for refunds, tracking, cancellations
- Knowledge Base - Index your policies, product info and support email history
- Knowledge Base - Index your FAQ, policies, and product info
- Order Context - AI sees order details to give accurate answers
Languages
French and English
Works with
- Gmail API
- Anthropic Claude API
Categories
Channels
Workflow automation
Real-time messaging
Automated responses
Customization
Pricing
Free Trial
Free
Features
- 50 AI responses
- Gmail integration
- AI classification
- Order lookup
Starter
$29 / month
Features
- 60 AI responses/mo
- Auto-reply
- Playbooks
- Knowledge base
- Email alerts
Growth
$69 / month
Features
- 175 AI responses/mo
- Unlimited playbooks
- Full knowledge base
- Priority support
Scale
$149 / month
Features
- 500 AI responses/mo
- All Growth features
- Dedicated support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by JR management.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, Online Store
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View customers
Customer data
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View products
Products, publications of products on sales channels, collections
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Edit orders
All order history for the last 60 days
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit Online Store
Online Store pages, theme
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