SupportPrep AI
- Pricing
-
From $29/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Phoenix White
Featured images gallery
SupportPrep AI drafts ticket replies using order context. Review faster; no auto-send.
`SupportPrep AI helps merchants prepare customer support replies from manual tickets and inbound webhooks. It matches messages to Shopify order context, applies store policies, flags identity or safety risks, and creates a draft for a human to review. The app does not automatically send replies, refund orders, cancel orders, or edit orders.`
- Draft replies from tickets with order context
- Flag identity mismatch and safety risks
- Use store policies to guide support drafts
Languages
English
Categories
Workflow automation
Pricing
Starter
$29 / month
Features
- 300 tickets/month
- Manual tickets
- Inbound webhook
3-day free trial
Growth
$59 / month
or $590/year and save 17%
Features
- 1,500 tickets/month
- Policy library
- Batch processing
Pro
$139 / month
or $1,390/year and save 17%
Features
- 8,000 tickets/month
- Policy library
- Batch processing
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
-
0% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Support
App support provided by Phoenix White.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders
-
View customers
Customer data
-
View products
Products, collections
-
View orders
Assigned fulfillment, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
