SupportReply

Pricing: From $4.99/month. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: WJETH Ventures

Reduce support time and improve customer satisfaction with instant Instagram support replies

Reply to Instagram DMs instantly with AI-powered support that boosts satisfaction and saves time. Customers get real-time shipping updates by entering their order number, or answers to FAQs you control. You can customize your bot’s name, set up tailored responses, and get notified when a human needs to step in. Fully embedded in Shopify and GDPR compliant, it frees your team from repetitive support so you can focus on growing your business.

Instantly reply to Instagram DMs with AI
Provide real-time shipping updates using order number
Customizable FAQ replies for common questions
Your customers can request a human and you'll get notified in the app
Customize your bot’s name to match your brand

Languages

English

Works with

Instagram

Pricing

Start

$4.99 / month

or $49.99/year and save 17%

50 Automated Replies per Month

10-day free trial

Grow

$19.99 / month

or $199.99/year and save 17%

350 Automated Replies per Month

10-day free trial

Scale

$49.99 / month

or $499.99/year and save 17%

1000 Automated Replies per Month

10-day free trial

Enterprise

$199.99 / month

or $1,999.99/year and save 17%

10,000 Automated Replies per Month

10-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating

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Support

App support provided by WJETH Ventures.

Resources

FAQ

Developer

WJETH Ventures

Website

Basingstoke, ENG, GB

Launched

August 13, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address