
SupportReply
- Pricing
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From $4.99/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- WJETH Ventures
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Reduce support time and improve customer satisfaction with instant Instagram support replies
Reply to Instagram DMs instantly with AI-powered support that boosts satisfaction and saves time. Customers get real-time shipping updates by entering their order number, or answers to FAQs you control. You can customize your bot’s name, set up tailored responses, and get notified when a human needs to step in. Fully embedded in Shopify and GDPR compliant, it frees your team from repetitive support so you can focus on growing your business.
- Instantly reply to Instagram DMs with AI
- Provide real-time shipping updates using order number
- Customizable FAQ replies for common questions
- Your customers can request a human and you'll get notified in the app
- Customize your bot’s name to match your brand
Languages
English
Works with
Categories
Channels
Workflow automation
Pricing
Start
$4.99 / month
or $49.99/year and save 17%
- 50 Automated Replies per Month
10-day free trial
Grow
$19.99 / month
or $199.99/year and save 17%
- 350 Automated Replies per Month
10-day free trial
Scale
$49.99 / month
or $499.99/year and save 17%
- 1000 Automated Replies per Month
10-day free trial
Enterprise
$199.99 / month
or $1,999.99/year and save 17%
- 10,000 Automated Replies per Month
10-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by WJETH Ventures.
Resources
Developer
Launched
August 13, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View store data:
Products, orders
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View products
Products or collections
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View orders
All order details for the last 60 days
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