SurveyFox Customer Surveys App

SurveyFox Customer Surveys App

Pricing
From $14/month
Rating
5.0 (20)

Get insights & track ad performance with post-purchase surveys for attribution & NPS for Free.

SurveyFox is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

SurveyFox is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Shopify Certified: Post-purchase surveys (PPS) for attribution, NPS, etc.
  • Unlimited Responses: Collect an unlimited number of survey responses.
  • Data Export: Export survey responses to XLSX files for detailed analysis.
  • Compatibility: Shopify's Order Status & Thank You Page Checkout Extensions
  • Seamless Embedding: Embed surveys on Thank You pages to boost response rates.

Languages

English

Works with

Pricing

Solopreneur

$14 / month

or $120/year and save 29%

  • Process up to 100 Responses/mo
  • White Labeled Forms (No Watermarks)
  • Export Responses as CSV
  • Multiple Languages
  • Survey Statistics
  • Embeds

Businesses

$29 / month

or $250/year and save 28%

  • Process up to 3,000 Responses/mo
  • White Labeled Forms (No Watermarks)
  • Export Responses as CSV
  • Multiple Languages
  • Survey Statistics
  • Embeds

Corporations

$99 / month

or $850/year and save 28%

  • Unlimited Responses
  • White Labeled Forms (No Watermarks)
  • Export Responses as CSV
  • Multiple Languages
  • Survey Statistics
  • Embeds

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (20)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 1, 2024

SurveyFox has been a great addition to my store. I use it to set up post-purchase and abandoned cart surveys, and it has really improved how I collect feedback. It helps me understand how customers find my store and provides valuable insights right after they make a purchase. I can see what hesitations they had or any general feedback they want to share, which helps me make better decisions.

Before, I was mostly guessing, but now I have a clear idea of why customers leave their carts and what affects their buying decisions. The team behind SurveyFox is also very responsive and always open to feedback. They’re constantly working on new features, some of which were even based on my suggestions!

Overall, SurveyFox is a must-have for anyone who wants to improve their store and better understand their customers. Highly recommend it!   

Little Wonders
United States
18 days using the app
October 4, 2024

I have been using Surveyfox for a while now, and it's amazing, it works just as you hope it to, and there are loads of useful features while still being simple to use. I can see a lot of work has gone into it.
And the support is first class, what more can you ask for?!?             

Valor & Vogue
United States
24 days using the app
October 5, 2024

This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.    

Brand Look
United States
18 days using the app
October 6, 2024

Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.

Click Beauty
Germany
About 2 months using the app
October 4, 2024

this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. Support have been really helpful, fast at responding and willing to help

Chic Charm
Australia
About 1 month using the app

Support

App support provided by SurveyFox Corp..

Developer

SurveyFox Corp.

Durham, NH, US

Launched

September 5, 2024

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