SurveyFox Customer Surveys

SurveyFox Customer Surveys

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (20)
Developer
Johnny Taylor

SurveyFox helps merchants to capture valuable insights with customizable surveys to drive growth.

SurveyFox Customer Surveys helps merchants capture and analyze customer feedback through customizable surveys displayed on the thank you page. Offering deeper insights into customer behavior, the app supports feedback collection at key touchpoints and response segmentation for targeted strategies. Merchants can also export survey data for detailed analysis, making it ideal for improving satisfaction and driving growth.

SurveyFox Customer Surveys helps merchants capture and analyze customer feedback through customizable surveys displayed on the thank you page. Offering deeper insights into customer behavior, the app supports feedback collection at key touchpoints and response segmentation for targeted strategies. Merchants can also export survey data for detailed analysis, making it ideal for improving satisfaction and driving growth. more
  • Create Surveys: Build surveys with various question types and settings.
  • Unlimited Responses: Collect an unlimited number of survey responses.
  • Data Export: Export survey responses to XLSX files for detailed analysis.
  • Instant Insights: Get valuable insights quickly and ensure customer satisfaction
  • Seamless Embedding: Embed surveys on Thank You pages to boost response rates.
Highlights
Use directly in Shopify admin

Languages

English

Works with

Checkout

Categories

Form customization

Embedded forms, Templates

Survey types

Customer satisfaction, Market research, Net Promoter Score (NPS), Product feedback, Post-purchase

Pricing

Free to Install

Free

  • Free for all partner development stores.
  • Test the app on development stores before launching.

Plan

$25 / month

or $149/year and save 50%

  • Unlimited Responses
  • White Labeled Forms (No Watermarks)
  • Export Responses as xlsx
  • Survey Statistics
  • Conditional Logic

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (20)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 1, 2024

SurveyFox has been a great addition to my store. I use it to set up post-purchase and abandoned cart surveys, and it has really improved how I collect feedback. It helps me understand how customers find my store and provides valuable insights right after they make a purchase. I can see what hesitations they had or any general feedback they want to share, which helps me make better decisions.

Before, I was mostly guessing, but now I have a clear idea of why customers leave their carts and what affects their buying decisions. The team behind SurveyFox is also very responsive and always open to feedback. They’re constantly working on new features, some of which were even based on my suggestions!

Overall, SurveyFox is a must-have for anyone who wants to improve their store and better understand their customers. Highly recommend it!   

Little Wonders
United States
18 days using the app
October 4, 2024

I have been using Surveyfox for a while now, and it's amazing, it works just as you hope it to, and there are loads of useful features while still being simple to use. I can see a lot of work has gone into it.
And the support is first class, what more can you ask for?!?             

Valor & Vogue
United States
24 days using the app
October 5, 2024

This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.    

Brand Look
United States
18 days using the app
October 2, 2024

We tested most of the similar offerings in the Shopify App Store for a several page customer feedback survey and eventually decided on SurveyFox for our solution. Bhanu, the founder, was invaluable in the process of helping set it up for our needs and responsive to our feedback about one or two of the current features. Replies went above and beyond what one would has come expect from support these days and that means a lot to us. We will continue to use SurveyFox for our future customer outreach campaigns and recommend it highly for others just starting out with similar enhancements to their sites.

Little Blossoms Boutique
United States
13 days using the app
October 3, 2024

This is a very productive app! It takes just a few minutes to get familiar with, but once you do, it works like a charm. The support is out of this world. I would recommend it to everyone. I have not found any other apps that can do what Surveyfox does.

Cook’s Corner
United States
17 days using the app

Support

Johnny Taylor can answer any questions you have about SurveyFox Customer Surveys.

Developer

Johnny Taylor

a5, delhi, DL, 110000, IN

Launched

September 5, 2024

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