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My first time I reached out to Surveyfox they didn't get back, but on my second time Bhanu responded immediately and was super fast and helpful and I got all my questions answered.
Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.
this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. Support have been really helpful, fast at responding and willing to help
Pretty great. Works as intended. Fast support if needed.
Fantastic app!
We are getting very high customer engagements after checkout - 1 in 5 customers fill out the survey. Works with Checkout Extensions, flexible, support is very quick to sort out issues. Couldn't be happier with the results.
I have been using Surveyfox for a while now, and it's amazing, it works just as you hope it to, and there are loads of useful features while still being simple to use. I can see a lot of work has gone into it.
And the support is first class, what more can you ask for?!?
Bhanu reached out personally more than once as I was trying to send out a complicated new product review survey. He was extremely helpful, and the more I use the app, the more ease I feel in being able to create valuable tools to help me serve my customers. Highly recommend!
Surveyfox has been a fantastic tool for us across all five of our Shopify stores. The insights we've gained are invaluable, helping us make data-driven decisions that genuinely resonate with our customers. Plus, the support from the founder is lightning-fast—it's rare to find that level of dedication. I highly recommend Surveyfox if you're serious about understanding your audience.
This is a must have app for any website, helps you to REALY understand your users, get to know them with Q's you ask.
App works flawlessly, with the great support I got from Bhanu, I expect great results.
Great app! Highly recommend! We get great feedback and it helps us find out how they got to our website when the analytics don't quite catch it. Has been a key metric of ours. Easy to use. Great customer service. It's a no brainer for any e-commerce brand!