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SurveyFox has been a great addition to my store. I use it to set up post-purchase and abandoned cart surveys, and it has really improved how I collect feedback. It helps me understand how customers find my store and provides valuable insights right after they make a purchase. I can see what hesitations they had or any general feedback they want to share, which helps me make better decisions.
Before, I was mostly guessing, but now I have a clear idea of why customers leave their carts and what affects their buying decisions. The team behind SurveyFox is also very responsive and always open to feedback. They’re constantly working on new features, some of which were even based on my suggestions!
Overall, SurveyFox is a must-have for anyone who wants to improve their store and better understand their customers. Highly recommend it!
We tested most of the similar offerings in the Shopify App Store for a several page customer feedback survey and eventually decided on SurveyFox for our solution. Bhanu, the founder, was invaluable in the process of helping set it up for our needs and responsive to our feedback about one or two of the current features. Replies went above and beyond what one would has come expect from support these days and that means a lot to us. We will continue to use SurveyFox for our future customer outreach campaigns and recommend it highly for others just starting out with similar enhancements to their sites.
This is a very productive app! It takes just a few minutes to get familiar with, but once you do, it works like a charm. The support is out of this world. I would recommend it to everyone. I have not found any other apps that can do what Surveyfox does.
Surveyfox is incredible, they always keep you updated with statistics of your polls which helps you think of creative solutions for your business, plus Bhanu was able to personally help me with a feature request called an action slide which allows for a person to first open up a link within the poll before proceeding to the next slide. Thanks a lot, this product is amazing!
Great app with a low price. I recommend it, it does its job very well and the customer service is always ready to help.
Fantastic! Thank you to the developers for making such a fantastic app. I have a better idea of where my customers are coming from and whether or not the product is a gift/for themselves.
Thank you so much for your kind words! I’m glad that SurveyFox is helping you better understand where your customers are coming from and their preferences. If you have any feedback or suggestions, feel free to reach out!
Provides useful feedback about the customer's experience with our products and allows us to make better business decisions on product selections.
Love this app. Getting some quick feedback at the checkout makes it so much easier to understand purchase decisions. Brilliant
This is a must have app for any website, helps you to REALY understand your users, get to know them with Q's you ask.
App works flawlessly, with the great support I got from Bhanu, I expect great results.
this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. Support have been really helpful, fast at responding and willing to help