Reviews (20)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 1, 2024

SurveyFox has been a great addition to my store. I use it to set up post-purchase and abandoned cart surveys, and it has really improved how I collect feedback. It helps me understand how customers find my store and provides valuable insights right after they make a purchase. I can see what hesitations they had or any general feedback they want to share, which helps me make better decisions.

Before, I was mostly guessing, but now I have a clear idea of why customers leave their carts and what affects their buying decisions. The team behind SurveyFox is also very responsive and always open to feedback. They’re constantly working on new features, some of which were even based on my suggestions!

Overall, SurveyFox is a must-have for anyone who wants to improve their store and better understand their customers. Highly recommend it!   

Little Wonders
United States
18 days using the app
October 2, 2024

We tested most of the similar offerings in the Shopify App Store for a several page customer feedback survey and eventually decided on SurveyFox for our solution. Bhanu, the founder, was invaluable in the process of helping set it up for our needs and responsive to our feedback about one or two of the current features. Replies went above and beyond what one would has come expect from support these days and that means a lot to us. We will continue to use SurveyFox for our future customer outreach campaigns and recommend it highly for others just starting out with similar enhancements to their sites.

Little Blossoms Boutique
United States
13 days using the app
October 3, 2024

This is a very productive app! It takes just a few minutes to get familiar with, but once you do, it works like a charm. The support is out of this world. I would recommend it to everyone. I have not found any other apps that can do what Surveyfox does.

Cook’s Corner
United States
17 days using the app
October 2, 2024

Surveyfox is incredible, they always keep you updated with statistics of your polls which helps you think of creative solutions for your business, plus Bhanu was able to personally help me with a feature request called an action slide which allows for a person to first open up a link within the poll before proceeding to the next slide. Thanks a lot, this product is amazing!

Bold & Beautiful
United States
14 days using the app
September 15, 2024

Great app with a low price. I recommend it, it does its job very well and the customer service is always ready to help.

The Outrage
United States
26 days using the app
September 12, 2024

Fantastic! Thank you to the developers for making such a fantastic app. I have a better idea of where my customers are coming from and whether or not the product is a gift/for themselves.

Adored Vintage
United States
23 days using the app
Bhanu replied September 13, 2024

Thank you so much for your kind words! I’m glad that SurveyFox is helping you better understand where your customers are coming from and their preferences. If you have any feedback or suggestions, feel free to reach out!

September 14, 2024

Provides useful feedback about the customer's experience with our products and allows us to make better business decisions on product selections.

Stream Labs
United States
26 days using the app
September 16, 2024

Love this app. Getting some quick feedback at the checkout makes it so much easier to understand purchase decisions. Brilliant

Vera Bradley
United States
27 days using the app
October 4, 2024

This is a must have app for any website, helps you to REALY understand your users, get to know them with Q's you ask.
App works flawlessly, with the great support I got from Bhanu, I expect great results.

Tail Waggers Shop
United Kingdom
1 day using the app
October 4, 2024

this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. Support have been really helpful, fast at responding and willing to help

Chic Charm
Australia
1 day using the app