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Run free post-purchase surveys on your thank you page. Track CSAT and see how customers found you.
FT Post Purchase Surveys adds two surveys to the order confirmation page. One asks buyers to rate the order with emoji, stars or numbers and leave a comment. The other asks how buyers found you: write your own options and let them pick several. Every question, label and message is editable. The dashboard tracks your CSAT score, charts channel shares and links each answer to its order. Setup is no code and surveys load after payment. The app is free: unlimited responses, no paid tier.
- Every feature is free: unlimited responses, no card, no paid tier
- Ask every buyer to rate their order: emoji, stars or numbers, then a comment
- Learn how customers found you: write your own options, let buyers pick several
- Track your CSAT score and channel shares, every answer linked to its order
- Edit every question, scale, label, button and thank you message, no code
Languages
English, French, German, Italian, Portuguese (Brazil), and Spanish
Works with
Categories
Form customization
Survey types
Submission management
Reviews (1)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by FENWIK.
Resources
Launched
September 25, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
-
View other data
Locales
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