Suzy ‑ Save hours on CS emails

Pricing: Free plan available
Rating: 0.0 (0 Reviews)
Developer: ASE, Inc

Save hours with AI-assisted, store-aware customer service drafts in your Gmail or Outlook inbox.

Never start with a blank email again. Suzy helps you cut through your inbox with AI-drafted replies the moment you receive an inquiry. Just review, edit, and hit send. Respond to customers with store-aware context: customer order status, return policies, product information, and more. Suzy integrates directly with Gmail and Outlook so you can manage customer service in the inbox you already know and love. Built with love in the United States.

Expert, friendly replies: Suzy handles inquiries with store-savvy precision.
Stay in control: Suzy drafts responses for easy tweaks before you send.
Keep your current workflow: Suzy integrates directly with Gmail and Outlook.

Languages

English

Works with

Shopify Admin

Pricing

Free

Features

250 credits (up to 40 replies)
Store and order-aware context
Gmail & Outlook Integration
Standard Customer Support

Premium

$29 / month

or $259/year and save 26%

Features

5,000 credits (up to 750 replies)
Priority Customer Support
Additional Custom Context
Remove Suzy branding

Pro

$89 / month

or $879/year and save 18%

Features

18,000 credits (up to 2700 replies)
Priority Customer Support
Additional Custom Context
Remove Suzy branding

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating

Counts per rating level

0% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

No reviews yet

Support

App support provided by ASE, Inc.

Resources

Developer

ASE, Inc

Website

8 The Green #17051, Dover, DE, 19901, US

Launched

January 23, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address