Swap Shipping & Returns
- Pricing
-
From $59/month
- Rating
- 5.0 (22)
- Developer
- Swap-Commerce (Dev)
Featured images gallery
Keep revenue in your business through instant exchanges and cut your costs with negotiated rates.
Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap.
- Save with pre-negotiated rates with leading global carriers
- Include full protection for every package
- Reduce refunds by incentivizing exchanges with store credit
- Unlock cross-border commerce to enable international business growth
Languages
English
Works with
Klaviyo, Gorgias, Patchworks, Peoplevox, BrightpearlCategories
All features
Return options
- Automated refunds
- Exchanges
- Replacements
- Store credit
- Gift returns
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- SMS notifications
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Return options
Return management
Pricing
Basic
$59 / month
or $588/year and save 17%
Additional charges may apply
- Branded returns page
- Auto approvals
- Dynamic Return Postage Fees
- Recycle & Warranty
- Store Credit
- Negotiated Shipping Rates
Professional
$250 / month
or $2,075/year and save 31%
Additional charges may apply
- Full Basic Plan features
- Variant exchanges
- Reduced rates
- International returns and shipping
- Optional Add-ons
Advanced
$350 / month
or $3,465/year and save 18%
Additional charges may apply
- Unlimited features
- Upselling exchanges
- Global shipping services
- Tracking
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (22)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
Highly recommend Swaps! The team were great to help getting me set up and running within days. Not only is this much easier for our customers to exchange and return, also looks much more professional! It makes it much easier for us as a business and saves us so much time!
The team were incredible helpful in communications, speedy responses and very friendly. With many features which already saving us money and keeping our customers happy, such as the store credit and upsell/downsells.
By far one of our favourite apps on Shopify!
The onboarding of the app is among the best Ive ever had with an app. The entire team took me through the process from start to finish and answered any questions I had quickly. The app itself is user friendly and goes above and beyond my expectations. Couldn't recommend highly enough!
We have been working with Swap since August 2022 and it's a great system for returns! It's very easy to use from both our own and our customer perspective. We've recently added the Credit option live in our account and it's already paid for itself. Account support is excellent, always very helpful and fast to respond to questions and issues.
Highly recommend Swap for your Shopify store.
Great app! Has made our returns procedure far easier. Easy integration, great communication from the Swap team, efficient and easy to use app. Highly recommend!
Up and running with Swap for a couple of months now and so far we're very happy with the product and also the service and support offered by the team. Would highly recommend!
Support
Swap-Commerce (Dev) can answer any questions you have about Swap Shipping & Returns.
Developer
86-90 PAUL STREET, London, ENG, EC2A 4NE, GB
Resources
Launched
January 4, 2024
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