Swap Shipping & Returns

Swap Shipping & Returns

Pricing
$350/month
Rating
5.0 (22)

Keep revenue in your business through instant exchanges and cut your costs with negotiated rates.

Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap.

Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs ... more
  • Save with pre-negotiated rates with leading global carriers
  • Include full protection for every package
  • Reduce refunds by incentivizing exchanges with store credit
  • Unlock cross-border commerce to enable international business growth

Languages

English

Works with

  • Klaviyo
  • Gorgias
  • Patchworks
  • Peoplevox
  • Brightpearl

Pricing

Advanced

$350 / month

or $3,465/year and save 18%

Additional charges may apply

  • Unlimited features
  • Upselling exchanges
  • Global shipping services
  • Tracking

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (22)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 20, 2024

Highly recommend Swaps! The team were great to help getting me set up and running within days. Not only is this much easier for our customers to exchange and return, also looks much more professional! It makes it much easier for us as a business and saves us so much time!

The team were incredible helpful in communications, speedy responses and very friendly. With many features which already ...

unwontedapparel
United Kingdom
18 days using the app
August 29, 2024

The onboarding of the app is among the best Ive ever had with an app. The entire team took me through the process from start to finish and answered any questions I had quickly. The app itself is user friendly and goes above and beyond my expectations. Couldn't recommend highly enough!

Tapered Menswear
United Kingdom
16 days using the app
July 23, 2024

We have been working with Swap since August 2022 and it's a great system for returns! It's very easy to use from both our own and our customer perspective. We've recently added the Credit option live in our account and it's already paid for itself. Account support is excellent, always very helpful and fast to respond to questions and issues.
Highly recommend Swap for your Shopify store.

Peregrine Clothing
United Kingdom
3 minutes using the app
July 22, 2024

Great app! Has made our returns procedure far easier. Easy integration, great communication from the Swap team, efficient and easy to use app. Highly recommend!

Sugarhill Brighton
United Kingdom
3 minutes using the app
April 4, 2024

Up and running with Swap for a couple of months now and so far we're very happy with the product and also the service and support offered by the team. Would highly recommend!

Piglet in Bed UK
United Kingdom
About 2 months using the app

Support

App support provided by Swap-Commerce (Dev).

Developer

Swap-Commerce (Dev)

86-90 PAUL STREET, London, ENG, EC2A 4NE, GB

Launched

January 4, 2024

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