Swap Returns & Exchanges
- Pricing
-
$350/month
- Rating
- 4.2 (25)
- Developer
- Swap Commerce (Dev)
Featured images gallery
A global returns platform that streamlines exchanges, credits, and every return.
Swap Returns gives you a branded, streamlined portal for managing every return. Offer instant exchanges, flexible credits, and custom return rules while keeping full visibility across each order. Swap integrates with your existing systems, simplifies reverse logistics, and helps you deliver a smoother experience for both customers and your team.
- Offer instant exchanges for any product
- Create custom return rules for every scenario
- Provide store credits and incentives with ease
- Use one branded portal for all returns
- Analyse customer feedback and return reasons with Swap AI Insights
Languages
English
Works with
- Klaviyo
- Gorgias
- Patchworks
- Peoplevox
- Brightpearl
- Mintsoft
Categories
Return options
Pricing
Advanced
$350 / month
or $3,465/year and save 18%
Additional charges may apply
- Unlimited features
- Upselling exchanges
- Global shipping services
- Tracking
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (25)
So we have been using Swap for over a year now, everyone in the team have been super helpful and have really gone above and beyond to help us with any issues.
Best rates that I can find, best service I can find, we will be partnering with Swap for the long haul
We have been using SWAP for our returns for several months now and must say it has been a game changer making our returns process simple and seamless. We have been impressed with the SWAP teams' proactive approach in helping us improve the service we provide to our customers. The team have been friendly, responsive and dynamic, a pleasure to work with.
Inferior to the other return platforms out there. Many functionalities missing. Hard to troubleshoot.
Support
App support provided by Swap Commerce (Dev).
Resources
Developer
86-90 PAUL STREET, London, ENG, EC2A 4NE, GB
Launched
January 4, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, Online Store
-
Edit customers
Customer data
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Edit products
Inventory, products, product listings, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order details, returns, shipping information
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit Online Store
Online Store pages, Online Store script tags, theme
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Edit other data
Locations, price rules, product and variant inventory, product in-store pickup availability and locations
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