Swap Shipping & Returns
- Pricing
-
From $59/month
- Rating
- 5.0 (22)
- Developer
- Swap-Commerce (Dev)
Featured images gallery
Keep revenue in your business through instant exchanges and cut your costs with negotiated rates.
Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap.
- Save with pre-negotiated rates with leading global carriers
- Include full protection for every package
- Reduce refunds by incentivizing exchanges with store credit
- Unlock cross-border commerce to enable international business growth
Languages
English
Works with
- Klaviyo
- Gorgias
- Patchworks
- Peoplevox
- Brightpearl
Categories
Return options
Pricing
Basic
$59 / month
or $588/year and save 17%
Additional charges may apply
- Branded returns page
- Auto approvals
- Dynamic Return Postage Fees
- Recycle & Warranty
- Store Credit
- Negotiated Shipping Rates
Professional
$250 / month
or $2,075/year and save 31%
Additional charges may apply
- Full Basic Plan features
- Variant exchanges
- Reduced rates
- International returns and shipping
- Optional Add-ons
Advanced
$350 / month
or $3,465/year and save 18%
Additional charges may apply
- Unlimited features
- Upselling exchanges
- Global shipping services
- Tracking
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (22)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
The onboarding of the app is among the best Ive ever had with an app. The entire team took me through the process from start to finish and answered any questions I had quickly. The app itself is user friendly and goes above and beyond my expectations. Couldn't recommend highly enough!
Highly recommend Swaps! The team were great to help getting me set up and running within days. Not only is this much easier for our customers to exchange and return, also looks much more professional! It makes it much easier for us as a business and saves us so much time!
The team were incredible helpful in communications, speedy responses and very friendly. With many features which already saving us money and keeping our customers happy, such as the store credit and upsell/downsells.
By far one of our favourite apps on Shopify!
Swap is terrific, very easy to use, and extremely convenient. I highly recommend this to any e-commerce store owners who want a seamless return or exchange portal. Their customer service support team are great, very supportive and friendly. Their response time is phenomenal. You couldn't ask for better customer support. The upsell with store credit has been fantastic for us! 100% worth every penny.
Its still early days from the start their customer service has been fantastc, the product itself is good - its easy to use and the fact that we can have global returns all in one place with customisable rules and fees by country is just a game changer. Its increased our automation and decreased queries into the support team.
We have been working with Swap since August 2022 and it's a great system for returns! It's very easy to use from both our own and our customer perspective. We've recently added the Credit option live in our account and it's already paid for itself. Account support is excellent, always very helpful and fast to respond to questions and issues.
Highly recommend Swap for your Shopify store.
Support
App support provided by Swap-Commerce (Dev).
Resources
Developer
86-90 PAUL STREET, London, ENG, EC2A 4NE, GB
Launched
January 4, 2024
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