Swarm ‑ Detect Customer Calls

Name: Swarm ‑ Detect Customer Calls
Brand: Swarm Apps
Rating: 5.0 (1 reviews)

Pricing: From $5.99/month. Free trial available.
Rating: 5.0 (1)
Developer: Swarm Apps

Ever wonder which customer is on the line before answering? With Swarm, now you can find out!

Detect customer calls in real-time! Gain valuable insight from knowing which customer is calling you. Swarm simply identifies your customers name and order number as they call you. Then automatically renames the call and saves the caller ID directly to your Android phone. You can even see missed calls—now you will know who’s an existing or potential new customer! Swarm currently integrates with Shopify and Android only. Elevate your customer service and drive business success.

Know Who’s Calling - Existing or potential new customers!
Improved Customer Service - Detect incoming and missed calls
Stay Organized - Renames and saves the call with order details
Business Growth - Optimize customer service and strengthen relationships
World Class Support - Got questions? our team is here to help

Languages

English

Works with

Android
Phone

Pricing

Choose the plan that best fits your business.

Startup

$5.99 / month

or $57.50/year and save 20%

Features

Detect last 100 Orders
Rename all calls
Save all calls
7 days free trial

7-day free trial

Business

$11.99 / month

or $115.10/year and save 20%

Features

Detect last 500 Orders
Rename all calls
Save all calls
7 days free trial

7-day free trial

Enterprise

$25.99 / month

or $259.50/year and save 17%

Features

Detect Last 2000 Orders
Rename all calls
Save all calls
7 days free trial

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating

Counts per rating level

100% of ratings are 5 stars
1
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

May 1, 2024

This is a great app. It has allowed us to know exactly which customer is calling and we can even chase up missed calls. The tailored customer service we give,by greeting customers by name goes a long way with them and even speeds up the service by seeing their order details. Highly recommended.

Modern Metal Detectors

United States

5 days using the app