Reviews (230)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for increasing average cart values and improving conversion rates. They appreciate the responsive customer support, advanced upselling features, and extensive customization options. The app is noted for its reliable performance, quick updates based on feedback, cost-effectiveness, and intuitive design that integrates upsell features seamlessly. It is effective for both small and large retail enterprises.

Edited July 2, 2020

Really good app! I love it!!!!!!!You can use it for upsells, or announce something... really useful!

LuxBox
United Kingdom
About 2 months using the app
September 19, 2021

This app is fantastic. It has increased a lot my conversion rate because the slide cart is pure gold. Recommended.

The Prousen
Italy
About 2 months using the app
July 10, 2020

I am extremely pleased with my experience using this app! The customer service is really excellent - even though I had quite a few custom fixes needed, their team resolved each of my requests perfectly. We were previously using another sticky cart app which was free of charge, but it was NOT pretty to look at, functioned in a somewhat clunky manner, and had huge issues with responsive design (mobile vs. desktop views). This app in contrast has a very sleek and modern feel to it with all sorts of cool features like trust badges under the checkout button, animations on the add to cart button, quick buy buttons, and display of the review ratings on the sticky add to cart bar. It is a MAJOR upgrade not only from the app I mentioned but also from our regular Shopify cart page which looked like something from the 1990s. We couldn't be happier with the smooth function of this app and to boot, the amazing customer service of their very dedicated team. We had a special checkout page from another app they mapped the checkout button to, and they adjusted our cart icon to fit with the mobile experience, both things they didn't have to do, but did, because they're AWESOME. Overall, more than worth the cost. A shoutout to Brigitte and the whole team - thank you so much for your patience, stellar customer service, effectiveness, and the great app that resulted from all of it! I'm a happy camper, and we hope our customers will be too :):):)

6FT CLUB®
United States
About 1 month using the app
Edited April 24, 2020

Bridget has been amazing to deal with I had an issue she was right there to help me. THANK YOU!!!!!

SNAPPYFINDS -
Canada
About 1 month using the app
Heysenior replied April 24, 2020

Hi SNAPPYFINDS -, Thanks for your review 🤝. We take great care to make the app user friendly and easy to use. And we hope our app brings lots of value to your business.

May 3, 2021

Great app highly recommended its best of the best I like very much and it's easy to use. after this app my conversion rate is increased.

Penorova
United States
About 1 month using the app
August 13, 2020

Fantastic app and does just what it says it will. Customer service and support team are first class also. Highly recommended!

Lily by Adora
United Kingdom
About 1 month using the app
Edited September 28, 2020

J'ai eu des problèmes avec l'application qui ne fonctionnais pas du tout, j'ai envoyé un mail à l'assistance et ils m'ont répondu en moins d'une heure. J'aime beaucoup cette application et le service client est top aussi !

Nina Skin
France
About 1 month using the app
April 22, 2022

Good app with many different functionalities to add. Customer service is helpful , I would like if they improve the speed of answering emails.

Novelskin
France
Over 2 years using the app
Heysenior replied April 22, 2022

Hi Novelskin,

Thank you very much for your review, we hope to continue improving to give you a quality service.

October 4, 2022

As many people have said before me, the support on this app is absolutely TERRIBLE. Despite the app being OK for what you pay, I would look elsewhere just because of the support experience. I've used the app for 2 years and every time we've had an urgent issue, it takes days if not weeks for the support to email us back. We're having some urgent issues right now and the support team won't email us back. It is VERY frustrating.

DAZI
United States
Almost 2 years using the app
Heysenior replied October 5, 2022

We have responded within 24 hours, we have resolved the issue, this was not an error in our code, it was simply a configuration issue, with the template update 2.0 now some apps have to be enabled or disabled from the Customize of each template.

July 29, 2021

The single worst customer service I have ever experienced. Months with no response. Then when they finally respond they don't review your ticket. Before I granted them access to my store I asked them if they understood the issue I was having. They proceeded to outline issues that didnt pertain to me or the apps I was using. Not to mention I had attached a loom video 10 days prior that wasnt even viewed by them until days after their access request and outline!! The app itself has a ton of bugs. Overall there are other great options out there for a sliding cart app that you should consider before this one.

SB2 by Sutra
United States
Over 1 year using the app
Heysenior replied July 29, 2021

We have hundreds of happy customers using the app, we are sorry that our app does not meet the needs of your store, we will have a big update with many improvements on August 31st ⭐⭐⭐⭐⭐.

Have a great day.