Reviews (13)
Refine
-
By rating
I couldn’t get it to work. Wasted hours on this app. They did refund my money thankfully.
We had an issue with the at first that turned out to be an option we had accidentally selected. The team reached out to us and helped us correct it and now we’re more than happy with the results!
Great experience
We initially ran into a few technical issues with our contest, but once Graham stepped in, everything was resolved quickly and efficiently. He not only fixed the problem in no time, but also developed custom features to address challenges we were facing with manual entry uploads and CRM syncing. There’s a lot of growth potential within this software, and I’m excited to continue seeing its development and future enhancements.
Hey,
I was happy to add the feature for you and your team! It was genuinely an awesome suggestion and the tool is better for it now for it :) Let me know if anything comes up and we'll be happy to help out!
This app is terrible — a wasted $30. I’m honestly disappointed. There’s no trial period, so you have to pay $30 just to see whether it even fits your needs. My money was completely wasted. The whole logic of the app makes no sense. You even need approval just to use translation. It’s really bad. Don’t install it or waste your time.
Hello,
Sorry for the experience that you had! It's our goal to provide amazing customer support and resolve any issues that come up. I have fully refunded the amount you spent, and if there are any questions you have about the tool, please email us and we'll be happy to help ASAP. Thanks again, and I hope you give us another try!
Support is non-existent. Have been trying to reach out using their Zendesk support ticketing system. Submitted two tickets in the past week and was advised approx 24 hour response. Currently I am still yet to hear back and will likely be discontinuing use of SweepWidget once our campaigns have ended.
We recently had the chance to dive into SweepWidget, and must say, it has completely transformed how we run online contests and giveaways. We noticed an impressive boost in our email subscribers.
I'm happy you saw a boost in your email subscribers! Hopefully, you utilized our 20+ email API integrations :) Let us know if we can help in any way!
Amazing team of support, any error, they fixed. Very reliables.
Hey,
It was awesome talking with you! You genuinely gave amazing suggestions for the photo contest tool which ultimately improved the tool and helped other users. So, it's much appreciated! If there's anything else, let me know :)
App is super easy to use and straight forward. I was able to create my giveaway in less than 5 minutes and got it published to my shopify page with no issues and had some help with the customer support to make the giveaway page perfect which they were super helpful with and quick to respond to.
Thank you for your review! We're glad you are happy with SweepWidget and we're always here to help out whenever you need it!
Looks pro. Unfortunately with the free testing plan, you cannot use most of the major useful options. Result is you see plenty of "upgrade to" links. This is very frustrating.
Sorry to hear about your experience! SweepWidget has a free plan which allows you to test out the tool and run basic social media giveaways. The pro plan is suited for those looking for more customizations on their giveaways such as custom styling, verified entry methods, friend referrals, etc. We try to cater to those on a budget with an affordable pro plan and also free basic giveaways. Feel free to reach out to us if you have any additional questions!
