Toll Free Phone Number & Calls

Toll Free Phone Number & Calls

by #21Zoo Labs

Better serve your customers with a toll-free phone number

4.9 of 5 stars(8 reviews)

Generate more Sales

Give your shop a professional look & feel and and make sure your customers know you're a real shop, run by real people.

Connect with your Customers

Answer product inquiries and customer questions but also get evenings and weekends off by sending calls to voicemail when you want time off.

Protect your Privacy

You can be available by phone without putting your personal number on your shop page. Use a Switchboard number and protect your privacy.


About Toll Free Phone Number & Calls

Switchboard

Toll-free Phone Numbers for your Store

Switchboard makes communication with your customers easier, resulting in higher sales. You get a toll-free phone number that makes your store look more professional and allows for direct communications with current and future customers. And you can record calls to easily resolve potential disputes.

Providing a toll-free contact number makes your store look professional and lets customers know that you are a real store, run by real people.

Switchboard lets you pick a phone number that you can safely put on on your store which acts as a proxy between your customers and your personal phone number, protecting your privacy.

Switchboard puts you in charge of your schedule. All calls and text messages are routed transparently from the customer via your store phone number to your personal phone number. You can set a schedule and have full control over when you want to be available and when you rather have the voicemail system answer incoming calls.

You can receive and respond to text messages when is convenient for you and keep your customers up to date about e.g. the status of an order or the availability of a particular product.

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Support

Pricing 7-day free trial

See all pricing options
Pay As You Go

$9/month

Call rates depend on your phone number, see website for details

  • Special $9/mo Sale

  • US toll-free number included

  • Only pay for what you use

  • Forward calls to your personal phone

Professional

$20/month

10c/min for forwarding calls after free minutes are used up

  • US toll-free number & SMS support

  • Incl. 250 US minutes

  • Record Incoming Calls

  • Customize your Voicemail

  • Forward calls to your personal phone

Enterprise

$30/month

10c/min for forwarding calls after free minutes are used up

  • US toll-free number & SMS

  • Incl. 750 US mins

  • NEW: Outgoing Calls

  • Record Incoming Calls

  • Custom Voicemail

  • Forward calls to multiple numbers

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
    (7)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    13% of ratings are 1 stars
    (1)

Most recent reviews

Black Cat Goodies

I run a USA targeted store from outside USA and it looked great to have a US number for customers. At first my country wasn't available to forward to, but Oliver fixed this real quick! Really great app for customer service, easy to set up and great support!
One of my customers also used it to leave a message regarding one of her purchases, and the whole process was simple and easy and made for a great customer experience as well as building trust.
Would highly recommend it.

Saige life

Great app that allows you to choose your number and a plan that fits your budget. Customer service is very good which is rare these days.

Mighty Well

This app helps us out a lot with our Customer Service. We are able to choose our customer service number as well. Great customer support!