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Toll‑Free Phone Number & Calls

Free number for better customer support & sale conversions

Free plan available. 7-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Toll-free phone number for your shopify store

Key values section

Increase Sales

A toll-free number gives your shop a professional look & feel and and make sure your customers know you're a real shop, run by real people.

Better Customer Support

Answer your customer's questions and also get evenings and weekends off by sending calls to voicemail when you're not available.

Protect your Privacy

Use your Switchboard toll-free number to sign up for Google Merchant and on your Shopify store to protect your privacy.

App details

Toll‑Free Phone Number & Calls

Toll‑Free Phone Number & Calls

Toll-free Phone Number for your Store

Switchboard makes communication with your customers easy, resulting in higher sales. You get a toll-free phone number that makes your store look professional and allows for direct communication with current and future customers. And you can record calls to easily resolve potential future disputes.

Providing a toll-free contact number makes your store look professional and lets customers know that you are a real store, run by real people.

Switchboard lets you pick a phone number that you can safely put on on your store which acts as a proxy between your customers and your personal phone number, protecting your privacy.

Switchboard puts you in charge of your schedule. All calls and text messages are routed transparently from the customer via your store phone number to your personal phone number. You can set a schedule and have full control over when you want to be available and when you rather have the voicemail system answer incoming calls.

You can receive and respond to text messages when is convenient for you and keep your customers up to date about e.g. the status of an order or the availability of a particular product.

Launch date

Toll‑Free Phone Number & Calls

Toll‑Free Phone Number & Calls

Toll-free Phone Number for your Store

Switchboard makes communication with your customers easy, resulting in higher sales. You get a toll-free phone number that makes your store look professional and allows for direct communication with current and future customers. And you can record calls to easily resolve potential future disputes.

Providing a toll-free contact number makes your store look professional and lets customers know that you are a real store, run by real people.

Switchboard lets you pick a phone number that you can safely put on on your store which acts as a proxy between your customers and your personal phone number, protecting your privacy.

Switchboard puts you in charge of your schedule. All calls and text messages are routed transparently from the customer via your store phone number to your personal phone number. You can set a schedule and have full control over when you want to be available and when you rather have the voicemail system answer incoming calls.

You can receive and respond to text messages when is convenient for you and keep your customers up to date about e.g. the status of an order or the availability of a particular product.

Launch date

Pricing 7-day free trial

See all pricing options

$0 Pay as you go

Free to install

Call rates depend on your phone number, see website for details

  • No monthly fee - SPECIAL PRICE - LIMITED TIME
  • US toll-free number for calls
  • Forward calls to your personal phone
  • Voicemail Support

Professional

$10/month

10c/min for forwarding calls after free minutes are used up

  • Free US toll-free number with SMS
  • 250 US mins / month
  • Voicemail Support
  • Outgoing Calls
  • Record Incoming Calls
  • Forward calls to your phone

Enterprise

$20/month

10c/min for forwarding calls after free minutes are used up

  • Free US toll-free number with SMS support
  • 750 US mins / month
  • Custom Voicemail Greeting Support
  • Outgoing Calls
  • Record Incoming Calls

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Lily and Lane

    Location Australia
    Time spent using app 9 months

    I used this app to have a business phone number to enable me to have separate business and personal lines (not using mobile) as I do not have a land line. It was quick and easy to install with no issues. I also thought it would be a great way for customers to see that there is a dedicated customer line which they can ring through too as well.

  • Ezreal Armwrestling Club

    Location Canada
    Time spent using app Over 1 year

    Oliver was a fantastic help with the issues I had, they responded quickly and resolved my issue the same day. Over all the app is straight forward and easy to use!

  • Brilliant Decorations

    Location United Kingdom
    Time spent using app 9 months

    So impressed by how helpful is Oliver. and I continue add this app for my new stores since it meets my needs. thank you

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